Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Milagros Aquino

New York,NY

Summary

Dynamic and results-driven professional with extensive experience in customer service and cash handling at Publix Grocery Store. Proven ability to enhance customer satisfaction and streamline operations through effective team leadership and problem-solving skills. Recognized for maintaining accurate financial records and fostering a positive work environment.

Knowledgeable Position with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

42
42
years of professional experience

Work History

Cashier

Publix Grocery Store
03.2021 - 08.2025
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Cross-trained in Produce,Seafood & Grocery's .
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Assistant Manager

7-11 Convenience Store
08.2022 - 07.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Cashier

Taco Bell
12.2002 - 11.2004
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Dispatcher

American Car Service
02.1988 - 02.1994
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely pick ups.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Cashier

Woolworth Department Store
01.1984 - 10.1986
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Julia Richman High School
New York, NY
06.1986

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Staff supervision
  • Goal setting
  • Staff management
  • Workload management
  • Team building
  • Cash handling
  • Punctual and reliable
  • Positive attitude

Timeline

Assistant Manager

7-11 Convenience Store
08.2022 - 07.2025

Cashier

Publix Grocery Store
03.2021 - 08.2025

Cashier

Taco Bell
12.2002 - 11.2004

Dispatcher

American Car Service
02.1988 - 02.1994

Cashier

Woolworth Department Store
01.1984 - 10.1986

High School Diploma -

Julia Richman High School
Milagros Aquino