Milagros Delabat
Hialeah,FL
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at multitasking front desk duties, organizing and collecting messages to facilitate office communication. Personable and energetic with strong relationship-building abilities.
Overview
3
3
years of professional experience
Work History
Receptionist
Eye Center Of South Florida
11.2022 - Current
- Greeted incoming patients and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Operated multi-line telephone system to answer and direct high volume of calls.
Front of House Team Member
Chick-Fil-A
06.2022 - 11.2022
- Effectively handled POS system transactions and cash payments.
- Anticipated guest's needs and provided valuable and high-quality customer service to ensure their satisfaction.
- Worked with different stations to provide optimal coverage and meet production goals.
- Answered product questions using knowledge of sales and store promotions.
- Developed relationships with customers to encourage repeat business and increase customer loyalty.
Cashier
Publix
03.2021 - 07.2021
- Consistently greeted guests entering our store with warm smiles and a positive attitude.
- Operated POS system, as well as checks with excellent accuracy levels.
- Anticipated guests' needs and provided quick and high-quality customer service.
- Maintained up-to-date cleanliness and social distancing policies regarding the COVID-19 pandemic to ensure safety and wellness.
Education
Associate of Arts -
Miami Dade College
Hialeah, FL08.2025
High School Diploma -
City of Hialeah Educational Academy
Hialeah, Florida05.2020
Skills
- Data integrity
- Client Correspondence
- Intake Form Processing
- Compassionate Care
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Eye Center Of South Florida
11.2022 - Current
Front of House Team Member
Chick-Fil-A
06.2022 - 11.2022
Cashier
Publix
03.2021 - 07.2021
Associate of Arts -
Miami Dade College
High School Diploma -
City of Hialeah Educational Academy
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