MILAGROS FRANJUL
Newark,NJ
Summary
Go-getter Representative works closely with business development professionals to meet objectives and achieve revenue goals. Engages consumers and business leads to educate in products and services offered. Generates new business opportunities using proven processes to prospect business leads and close new accounts.Highly skilled Representative with experience in sales, customer service, and account management. Strengths include relationship building, problem-solving ability, and effective communication skills. Previous work has resulted in improved client relationships, increased revenue, and successful conflict resolution
Overview
6
6
years of professional experience
Work History
E Commerce Rep
GARDEN STATE HONDA
Clifton, USA
04.2021 - Current
- Answered phone calls and directed them to appropriate personnel.
- Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
- Educated customers on product features and benefits to ensure they had an excellent shopping experience.
- Consistently met daily performance goals set by management team members.
- Established positive relationships with customers through effective communication techniques.
Primary Business Manager
R&G MULTISERVICES AGENCY
06.2019 - 02.2021
- Prepared monthly financial statements for review by executive leadership team.
- Used variety of software packages to support sales functions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Catering Staff Member
T&M CATERING COMPANY
09.2018 - 12.2019
- Assisted catering manager with setting up the event space and ensuring all necessary items were present.
- Served beverages, appetizers, entrees, salads, desserts. to guests during the event as needed.
- Greeted guests upon arrival to ensure they felt welcome and comfortable at the event.
Education
HIGH SCHOOL DIPLOMA -
Bard High School Early College
Newark, NJ06.2019
CRIMINAL JUSTICE -
Montclair State University
Montclair, NJ06.2019
ASSOCIATES DEGREE - LIBERAL ARTS AND GENERAL STUDIES
Bard High School Early College
Newark, NJ06.2015
Skills
- Customer Support
- Client Relationship Building
- Sales Support
- Business growth and retention
Additional Information
Dependable and organized individual with the ability to multi-task and problem solve.
Languages
Spanish
Timeline
E Commerce Rep
GARDEN STATE HONDA
04.2021 - Current
Primary Business Manager
R&G MULTISERVICES AGENCY
06.2019 - 02.2021
Catering Staff Member
T&M CATERING COMPANY
09.2018 - 12.2019
HIGH SCHOOL DIPLOMA -
Bard High School Early College
CRIMINAL JUSTICE -
Montclair State University
ASSOCIATES DEGREE - LIBERAL ARTS AND GENERAL STUDIES
Bard High School Early College