Milagros Abigail Ruiz Manrique
New York,NY
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking, and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Uniquely qualified to handle VIP visitors and guests. Proficient in MS Office Suite and office communications equipment operations.
Overview
14
14
years of professional experience
Work History
General Manager
Sophies Cuban Cuisine
New York, NY
04.2021 - 02.2023
- Average of $15,000 in daily revenue, serving 300 in-person customers, and 400 customers via online orders
- Also the main point of contact and QC handler for corporate catering with an average of ten corp catering a week with an average value of $1,000+ each
- Examined inventory, negotiated supplier contracts, and consolidated orders to reduce expenditures by 15% in the first two quarters of 2022
- Exceeded restaurant revenue goals by 12% in 2021 with the implementation of food and drink promotions, and social media marketing
- Performed Payroll duties, weekly reports detailing revenue progress and sales trends
- Implemented quarterly training and employee evaluations to ensure that all staff members understand and adhere to company policies, and health laws and provide excellent customer service
- Ranked two of five locations in profitability with increased sales over the last year.
- Trained and guided team members to maintain high productivity and performance metrics
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
Project Manager & Executive Assistant
Quimicos y Lubricantes Guacara
Caracas, Venezuela
01.2017 - 03.2020
- Hired, trained, supervised, and retained 150 employees over three years, assigning them to work on specific projects based on their strengths and past assessments to increase productivity.
- Managed more than 25 unique projects in the oil industry, with more than 45 clients (local and international).
- Ranging from human resources solutions, marketing initiatives, and sales, teach bi-annual OSHA training workshops.
- Created more than 100 RFPs, and negotiated contracts with clients and suppliers.
- Increased sales by 5% in the Chemical Lubricants department each quarter through customer retention, consistent on-site customer contact, and gaining new customers via phone, cold calling, mail, and email.
- Provide administrative support to the CEO, managing a complex calendar with multiple appointments and meetings.
- Coordinate travel arrangements, including booking flights, hotels, and ground transportation.
- Screen and prioritize phone calls, emails, and other correspondence.
- Manage expense reports and budgets, ensuring accuracy and timely submission.
- Coordinated material procurement and required services for projects within budget requirements.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated corporative events.
Executive Assistant
Petroleum of Venezuela, PDVSA
Maturin, Venezuela
12.2008 - 01.2011
- To the Vice President of PDVSA and two other senior executives of the company.
- Performed accounting activities such as preparing check request, expense reports purchase orders and invoices every two weeks.
- Handled all domestic and international travel reservations for the VP and ten staff members, cutting costs by 10% of the projected budget while still fulfilling the President’s accommodation requests.
- Maintained a complex calendar with 15+ monthly special events, board meetings, client meetings and personal calendar.
- Created and executed agendas for all staff, and executive meetings.
- Worked alongside the communications department to draft and approve press releases.
- Maintained 100% confidentiality with sensitive information, financial data, and records.
- Coordinated corporative events.
- Wrote reports, executive summaries and newsletters.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Supported corporate partners' and staff's business and hospitality needs during meetings and company events.
Education
Bachelor of Science - Industrial Engineering
Instituto Universitario Santiago Marino
Caracas, Venezuela05.2016
Associate's Degree - Administration
Instituto Inces
Maturin, Venezuela01.2011
OSHA -
Corporacion Carpe Diem
Maturin, Venezuela10.2011
Food Protection -
Health ACADEMY NYC
New York, NY05.2022
Skills
- Microsoft Office and Google Drive
- Knowledge in Asana, Monday, and Salesforce
- Excellent time management skills and detail-oriented
- Strong problem-solving
- Communication Skills
- Flexibility and adaptability
- Scheduling and travel arrangements
- Database Maintenance
- Facility Management
- Executive Presentation Development
- QuickBooks Expertise
- Workflow Improvements
- Special Event Projects
- Workflow Processes
- Data Research and Compilation
- Project Support
- Budgetary Controls
- Analytic Functions
- Financial Reporting
- Administrative Support
- Calendar Management
- Office Equipment Maintenance
- Strategic Initiatives
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Sophies Cuban Cuisine
04.2021 - 02.2023
Project Manager & Executive Assistant
Quimicos y Lubricantes Guacara
01.2017 - 03.2020
Executive Assistant
Petroleum of Venezuela, PDVSA
12.2008 - 01.2011
Bachelor of Science - Industrial Engineering
Instituto Universitario Santiago Marino
Associate's Degree - Administration
Instituto Inces
OSHA -
Corporacion Carpe Diem
Food Protection -
Health ACADEMY NYC
Similar Profiles
Maria Soledad BarrozoMaria Soledad Barrozo
Manager at Sophies Cuban cuisineManager at Sophies Cuban cuisine
Raimany VeitiaRaimany Veitia
General Manager at Sophies Cuban CuisineGeneral Manager at Sophies Cuban Cuisine
Jocelyn Pleitez-OrellanaJocelyn Pleitez-Orellana
Restaurant Hostess at Don Ramon Cuban CuisineRestaurant Hostess at Don Ramon Cuban Cuisine