Milan Snoody
Akron,OH
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Manager
Wingstop
10.2023 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Crew Member
Five Guys Burger And Fries
08.2023 - 12.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
- Became familiar with products to answer questions and make suggestions.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Crew Member
Chipotle Mexican Grill
09.2021 - 08.2023
- Took orders, prepared meals, and collected payments.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
- Worked front counter, drive-thru and other areas.
Education
Ellet High School
05.2024
Skills
- Strong work ethic
- Ability to listen and follow directions
- Ability to learn and retain new information quickly
- Excellent communication skills
- Computer Skills
- Customer Service
- Employee Development
- Customer Relationship Management (CRM)
- Goal Setting
- Administration and Reporting
- Team Development
- Complex Problem-Solving
- Marketing
Accomplishments
- Senior Class President
- APS Scholar Board Member
- Core Values Award from the Academy of Applied Engineering,
- Student of the Month all fours of high school.
Educational Groups
- Avid 11 and 12
- Stem Club
- University of Akron STEM Research Internship
Awards
- Senior Class president
- Core Values Award from the Applied Engineering Academy
- Student of the month twice
- Student Ambassador
- Ohio Means Job Seal
- Technology Seal
Experience
University of Akron summer research
Timeline
Manager
Wingstop
10.2023 - Current
Crew Member
Five Guys Burger And Fries
08.2023 - 12.2023
Crew Member
Chipotle Mexican Grill
09.2021 - 08.2023
Ellet High School