Milana Stitzer
Norfolk,VA
Summary
I grew up working in the pool business with my family, while saving up for my first car which I stripped down, filled and smoothed any parts that were damaged. I then prepped and painted it and finished with the clear coat. I moved to Virginia in 2023 from Pennsylvania and started serving for the first time at Doumars and now enjoy working on my car, helping my friends with theirs and surfing as my hobbies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Doumar's
Norfolk, VA, USA
01.2023 - Current
- Developed strong product knowledge of menu items including ingredients, cooking methods, portion sizes etc
- Allowing for effective recommendations based on customer preferences
- Efficiently handled cash transactions using POS system while maintaining accuracy in calculations at all times
- Adhered to restaurant policies regarding alcohol service including checking IDs for legal drinking age verification
- Resolved guest complaints promptly by listening attentively to concerns and taking appropriate action
- Trained new servers on restaurant procedures such as order taking process or handling difficult customers
- Demonstrated strong teamwork skills by assisting colleagues during busy periods or when additional support was needed
- Served food and beverages promptly with focused attention to customer needs.
Pool Technician
Endless Waters Pools
State College, PA, USA
03.2020 - 03.2023
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
Education
Junior High School Education -
Sugar Valley Rural Cs
Loganton, PA06.2019
Skills
- Restaurant Experience
- Auto body painting and repair
- Serving Experience
- POS
- Strong work ethic
Certification
Food Handler Certification
Timeline
Server
Doumar's
01.2023 - Current
Pool Technician
Endless Waters Pools
03.2020 - 03.2023
Junior High School Education -
Sugar Valley Rural Cs