Milben Espinoza
Crosby,TX
Summary
Driven professional with a proven track record, enhancing customer satisfaction and team productivity through exceptional service and efficient project management. Skilled in customer service and OSHA compliance, demonstrating a keen attention to detail and a strong work ethic. Achieved significant improvements in engagement and financial accuracy, leveraging both interpersonal and technical skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
Walmart
08.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Drywall Finisher
JTL Construction
06.2021 - 08.2021
- Applied tape to seal joints by embedding into sealing compound.
- Served as a reliable team member, regularly collaborating with other finishers and construction professionals to achieve shared goals and meet deadlines.
- Measured and marked cutting lines on drywall for lengths, heights and penetrations.
- Removed damaged drywall and wallpaper to prepare for new installations.
Education
No Degree - Process Technology
Lee College
Baytown, TX05.2026
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Excellent work ethic
- Safety protocol knowledge
Certification
OSHA certification card.
Timeline
Associate
Walmart
08.2023 - Current
Drywall Finisher
JTL Construction
06.2021 - 08.2021
No Degree - Process Technology
Lee College