Summary
Work History
Education
Skills
Languages
Timeline
Generic
Open To Work

Milca Humado

Capitol Heights,MD

Summary

Detail-oriented IT Technician with strong skills in diagnosing and resolving technical issues. Utilizes strong problem-solving skills to maintain system functionality and user satisfaction. Knowledge of network administration, software installation, and hardware troubleshooting ensures efficient technical operations.

Work History

Information Technology Technician

CHU - SO (Centre Hospitalier Universitaire Sylvanus Olympio)
Lomé, TG
09.2024 - 01.2025
  • Installed and configured operating systems, hardware and software for hospital departments.
  • Provided technical support to staff, troubleshooting and resolving IT-related issues efficiently.
  • Assisted in maintaining network infrastructure, ensuring reliable connectivity.
  • Monitored system performance, identifying areas for improvement and optimization.
  • Collaborated with team members on IT projects to enhance service delivery.
  • Conducted routine maintenance on equipment to ensure operational readiness.
  • Improved network security with the installation and configuration of firewalls, antivirus software, and intrusion detection systems.
  • Improved communication between IT department and end-users through clear explanations of complex technical concepts in easily understood terms when providing support or instruction.

Junior Web Developer (Intern)

Sarl U AGRI - Business
Lomé, TG
08.2022 - 09.2022
  • Assisted in the development of responsive web applications using Php, HTML, CSS, and JavaScript.
  • Learned and worked with PHP frameworks under supervision.
  • Supported database management tasks using phpMyAdmin.
  • Participated in website design, layout structuring, and front-end development.
  • Collaborated with the development team to understand web development workflows

Digital Skills Club Trainer

ISLA - International Business School
Lomé, TG
11.2021 - 10.2023
  • Conducted hands-on training sessions on file organization, email communication, and web navigation.
  • Educated participants on cybersecurity fundamentals, including password security and safe online behavior.
  • Guided learners in accessing and using online learning platforms and professional communities.
  • Fostered a culture of self-directed learning by promoting digital education resources and tools.

Education

Bachelor of Science - Information Technology

ISLA - International Business School
Lomé, TG
10-2025

Skills

  • Hardware installation
  • Virtualization technologies
  • Network administration
  • Help desk operations
  • Network troubleshooting
  • End user support
  • Server maintenance

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Information Technology Technician

CHU - SO (Centre Hospitalier Universitaire Sylvanus Olympio)
09.2024 - 01.2025

Junior Web Developer (Intern)

Sarl U AGRI - Business
08.2022 - 09.2022

Digital Skills Club Trainer

ISLA - International Business School
11.2021 - 10.2023

Bachelor of Science - Information Technology

ISLA - International Business School

Similar Profiles

  • Fanuel Pius MalaleFanuel Pius Malale

    Information Technology Technician at Softnet Technologies LimitedInformation Technology Technician at Softnet Technologies Limited

  • Zane LarsenZane Larsen

    Information Technology Technician at Nevada Restaurant ServicesInformation Technology Technician at Nevada Restaurant Services

  • Evan SmithEvan Smith

    Information Technology Technician at Superior Automotive GroupInformation Technology Technician at Superior Automotive Group

  • Nicholas StoneNicholas Stone

    Information Technology Technician at Town of WestlakeInformation Technology Technician at Town of Westlake

  • Gerard BevereGerard Bevere

    Information Technology Technician at Township of NutleyInformation Technology Technician at Township of Nutley

CREATE PROFILE
Milca Humado