Milcris Martinez
Santa Ana,CA
Summary
To obtain a position in an environment where I can utilize and expand upon related education, skills, experiences and capabilities. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
Work History
Administrative Secretary
SAUSD- Information Technology Dept.
04.2019 - Current
- Directly perform secretarial duties for two CTO/Directors
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Communicated with vendors/consultants via phone and email to confirm deliveries and respond to inquiries.
- Streamlined communication channels for optimal productivity, coordinating between departments and liaising with external stakeholders.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Invoice processing
- Supported company leaders by managing department accounts.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Maintain and make full arrangements for departmental events
- Issue Oracle Purchase Requisitions
- Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
- Expedited travel arrangements for executives by coordinating flights, accommodations, transportation services, and itineraries as needed.
- Created and updated records and files to maintain document compliance.
- Offered technical support and troubleshot issues to enhance office productivity.
- Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
- Contributed to the development of long-term organizational goals by providing administrative support during strategic planning sessions.
- Contributed to a positive work environment by demonstrating professional etiquette in all interactions with colleagues and clients alike.
- Mastered multi-tasking abilities by effectively prioritizing and managing concurrent projects to ensure timely completion of all assigned tasks.
Administrative Secretary
Educational Services- SAUSD
07.2014 - 04.2019
- Directly perform secretarial duties for two Executive Directors
- Maintain appointment and activities calendar
- Handle incoming telephone calls
- Handle parent concerns
- Schedule and make arrangements for meetings
- Coordinate appointments
- Maintain and make full arrangements for departmental events
- Issue Oracle Purchase Requisitions
- Responsible for collecting work calendars and submitting days for K-12 curriculum/program specialists and principals.
School Office Assistant
Saddleback High School - SAUSD
05.2010 - 06.2014
- Assist manager and Principal in administrative duties
- Answer and transfer a high volume of incoming calls
- Assist and direct incoming parents
- Scheduling Work and Activities
- Follow district policy and procedures
- Payroll support duties
- Maintain records and files of staff
- Direct substitutes to assign duty for the day
- Submit Conference Request for staff
- Submit and follow-up with Oracle orders, create Open Purchase Orders
- Categorical and Federal budget support duties including Grants.
Site Clerk-School Account Clerk
McFadden Intermediate School-SAUSD
08.2009 - 05.2010
- Assist manager and Principal administrative duties
- Administer Student Body accounts
- Accounts receivable using Blue Bear
- Answer and transfer a high volume of incoming calls
- Assist and direct incoming parents
- Maintain records and files of staff and student records
- Assist Attendance Technician.
Manager, Human Resources
MAAG, Inc.
06.2006 - 08.2008
- Recruiting, interviewing and hiring of personnel
- Greet and direct customers
- Meet with distributors and order materials and equipment as required
- Supervise personnel and vendors
- Coordinate meetings, dinners, and social gathering
- Analyze OSHA and report to general manager.
Education
MBA in Human Resources -
Interamerican University, Metropolitan Campus
06.2003
BA in Business Administration -
University of Puerto Rico, Arecibo Campus
05.2001
Skills
- Fluent in English and Spanish (read, speak, and write) Knowledge in recruitment, compensation management, and payroll system Computer literate; Microsoft Word, Power Point, Excel Excellent interpersonal abilities
- Document Preparation
- Report Generation
- Expense Reporting
- Database Administration
Languages
Spanish
Native or Bilingual
Timeline
Administrative Secretary
SAUSD- Information Technology Dept.
04.2019 - Current
Administrative Secretary
Educational Services- SAUSD
07.2014 - 04.2019
School Office Assistant
Saddleback High School - SAUSD
05.2010 - 06.2014
Site Clerk-School Account Clerk
McFadden Intermediate School-SAUSD
08.2009 - 05.2010
Manager, Human Resources
MAAG, Inc.
06.2006 - 08.2008
MBA in Human Resources -
Interamerican University, Metropolitan Campus
BA in Business Administration -
University of Puerto Rico, Arecibo Campus
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