Mildred Gaytan
Greystar Property Management
Pasadena,TX
1
Language
11
years of professional experience
Results-driven Property Management Professional experienced in enhancing tenant satisfaction and operational efficiency through effective compliance management and rapport-building. Managed office operations by implementing streamlined administrative processes and delivering exceptional customer service. Demonstrated expertise in clerical duties, including document handling and scheduling.
Work History
Leasing Consultant
6 Years- Managed lease documentation, ensuring compliance with legal and company standards.
- Facilitated property tours, showcasing amenities and features to prospective tenants.
- Developed and maintained strong relationships with residents, addressing inquiries and concerns promptly.
- Assisted in marketing initiatives, utilizing digital platforms to enhance property visibility.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Coordinated appointments to show marketed properties.
Property Manager
2 Years 3 Months- Oversaw daily operations of property management, ensuring optimal performance and resident satisfaction.
- Streamlined maintenance processes, enhancing response times and improving tenant service levels.
- Implemented effective marketing strategies to increase occupancy rates across multiple facilities.
- Managed vendor relationships, negotiating contracts for services to optimize cost efficiency.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Receptionist
1 Year 10 Months- Managed front desk operations, ensuring efficient client interactions and appointment scheduling.
- Coordinated communication between clients and cleaning staff to optimize service delivery.
- Streamlined office processes, enhancing overall workflow efficiency and client satisfaction.
- Developed and maintained organized filing systems for client records and service requests.
- Oversaw inventory management of office supplies, ensuring adequate stock levels for daily operations.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Education
High School Diploma
Pharmacy Technician
Skills
Fair housing regulations
Housing regulations
Relationship building
Lease negotiation
Property management compliance
Building rapport
Phone and email etiquette
Languages
Spanish
Full Professional
Timeline
Leasing Consultant
Greystar Property Management
10.2020 - CurrentRead More
Property Manager
Public Storage
07.2018 - 10.2020Read More
Receptionist
Rise 'N Shine Cleaning
09.2015 - 07.2017Read More
San Jacinto College
Pharmacy Technician
Read More
Marquee Learning Program
High School Diploma
Read More