MILDRED GUZMAN
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
16
16
years of professional experience
Work History
Store Manager (Br/GAS)
Army And Air Force Exchange Services
05.2009 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Maintains compliance, as applicable in loss prevention, accounting, money transfers, internal controls, environmental issues and EPA/environmental agencies/organizations policies, procedures, rules, and regulations.
ASST Store Manager (BR)
Army And Air Force Exchange Services
05.2007 - 05.2009
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Sales Promotions
- Other related duties as assigned
Education
Associate of Science - Airline Secretarial
Bay State Junior College
Boston, MA05.1979
Skills
- Staff Management
- Program Optimization
- Develop Policies
- Materials Planning and Logistics
- Multitasking and Organization
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Store Manager (Br/GAS)
Army And Air Force Exchange Services
05.2009 - Current
ASST Store Manager (BR)
Army And Air Force Exchange Services
05.2007 - 05.2009
Associate of Science - Airline Secretarial
Bay State Junior College