Mildred Ortiz
Los Angeles,CA
Summary
Driven Pharmacy Technician with 10 years of experience in pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records.
Overview
14
14
years of professional experience
Work History
Pharmacy Technician
St. Francis Hospital And Medical Center
12.2023 - Current
- Print and pull reports to refill omnicell machine with proper medications.
- Process and fill patient cassettes for multiple floors.
- Changing and refilling crash carts.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from healthcare providers.
Lead Pharmacy Technician
CVS Pharmacy
06.2013 - Current
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Merchandised related products to drive pharmacy department sales.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Prepared and processed medical insurance claim forms and records.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Retail Sales Associate
FOREVER 21
11.2016 - 07.2017
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Created price tags and merchandise signs for new items.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Sales Associate
CVS Pharmacy
01.2011 - 06.2013
- Transcribed drug prescription through pharmacy’s software systems
- Complete sales transactions, merchandise returns/exchanges under company guidelines
- Respond to customers inquiries and needs while delivering exceptional customer experiences
- Helped customers find specific products, answered questions and offered product advice.
Teacher Assistant
LOS ANGELES UNIFIED SCHOOL DISTRICTS
11.2009 - 06.2010
- Created calm and disciplined classroom environment to improve student focus.
- Maintained safe, educational environment for students during learning and free play time.
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Communicated regularly with parents, teachers and administrators regarding student progress and needs.
Education
Pharmacy Technician Training Program -
UEI College
Huntington Park, CA11.2010
Some College (No Degree) -
East Los Angeles College
Monterey Park, CA05.2009
High School Diploma -
El Camino Real Charter High School
Woodland Hills, CA06.2006
Skills
- Regulatory Compliance
- Proper Labeling Procedures
- Answering and Routing Calls
- Verbal and Written Communication
- Quality Assurance and Control
- Insurance Billing
Timeline
Pharmacy Technician
St. Francis Hospital And Medical Center
12.2023 - Current
Retail Sales Associate
FOREVER 21
11.2016 - 07.2017
Lead Pharmacy Technician
CVS Pharmacy
06.2013 - Current
Sales Associate
CVS Pharmacy
01.2011 - 06.2013
Teacher Assistant
LOS ANGELES UNIFIED SCHOOL DISTRICTS
11.2009 - 06.2010
Pharmacy Technician Training Program -
UEI College
Some College (No Degree) -
East Los Angeles College
High School Diploma -
El Camino Real Charter High School
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