Mildred Williams
Brooklyn
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
Work History
Clerical Associate
Office of Administrative Trials and Hearing
04.2023 - Current
- Greet respondents and provided prompt, professional assistance with payment related inquiries.
- Resolved billing issues, processed payments of accurate summons for ECB and DOHMH into appropriate database systems (ACCELA, IPAYMENT NYCERSV)
- Perform research utilizing various database systems (ACCELA, ATAS, AIMS, JP MORGAN, NYSERV, etc)
- Complete daily reconciliation of all checks/money orders and credit card payments
- Ensure totals, logs, close-out reports are balanced and forwarded to supervisors for further review
City Parker Worker
NYC Department of Environmental Protection
04.2022 - 01.2023
- Aided in the timely completion of park improvement projects by working closely with team members and supervisors.
- Maintained flower beds and landscaped areas through planting, pruning, watering and fertilizing activities.
- Mowing lawns, trimming trees, shrubs, and hedges
- Ensured healthy green spaces by performing routine lawn care tasks, including mowing and edging.
- Collaborated with other departments for joint projects such as tree planting initiatives or seasonal decoration installations.
Licensed Security Guard
Allied Universal
07.2014 - 12.2020
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Kept daily reports, wrote detailed and accurate reports regarding incidents.
- Inspected and verified employee ID, escorted visitors around premises
- Responded quickly to emergency situations to assess and deflect issues
Education
Associate of Applied Science - Medical Assisting
Plaza College
Forest Hills, NY12.2014
GED - undefined
Glenmont Job Corps
Glenmont, NY08.1998
Skills
- Administrative Support
- Customer Service
- Communication Skills
- Adaptable and flexible
- Interpersonal Skills
- Data Entry and Management
- Multitasking and Organization Skills
- Time Management
- Office Equipment Proficiency
Timeline
Clerical Associate
Office of Administrative Trials and Hearing
04.2023 - Current
City Parker Worker
NYC Department of Environmental Protection
04.2022 - 01.2023
Licensed Security Guard
Allied Universal
07.2014 - 12.2020
GED - undefined
Glenmont Job Corps
Associate of Applied Science - Medical Assisting
Plaza College
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