Mileah Hodge
Genteks IT Solutions
Rogers,AR
4
years of professional experience
Detail-oriented Administrative Professional skilled in scheduling, documentation, and office administration. Streamlined operations and fostered collaboration across teams while managing calendar scheduling across four time zones. Strong typing, IT, and Microsoft Office skills enhance productivity and support seamless office functioning.
Work History
Administrative Assistant
2 Years 7 Months- Managed scheduling and calendar coordination for executive team, optimizing time management.
- Facilitated communication between departments, enhancing collaboration and information flow.
- Assisted in preparing reports and presentations, improving data accuracy and clarity.
- Developed and maintained filing systems to ensure easy access to critical documents.
- Implemented new office procedures that improved operational efficiency and productivity.
- Trained new administrative staff on office protocols, ensuring consistent adherence to standards.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Front Desk Receptionist
1 Year 5 Months- Greeted patients warmly, ensuring a welcoming environment and fostering positive first impressions.
- Managed multi-line phone system to efficiently route calls and schedule appointments.
- Coordinated with dental staff to streamline patient flow and optimize scheduling processes.
- Maintained patient records with accuracy, ensuring compliance with privacy regulations and office protocols.
- Processed insurance claims and verified coverage, enhancing patient understanding of financial obligations.
- Assisted in training new reception staff on office procedures and customer service standards.
Education
High School Diploma
Skills
Scheduling
Data management
Computer literacy
Office administration
Recordkeeping
Data entry
Database entry
Client relations
Technical support
Time management
Recordkeeping
Computer proficiency
Database management
Client relations
Meeting coordination
Verbal communication
Timeline
Administrative Assistant
Genteks IT Solutions
10.2022 - 05.2025Read More
Front Desk Receptionist
Dean Dental Solutions
05.2021 - 10.2022Read More
Mississippi State University
High School Diploma
Read More