Mileidy Pirez Chavez
Houston,TX
Summary
Goal-driven Assistant Store Manager with 10-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Crocs
Houston, Texas
11.2020 - Current
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Coached and developed store associates through formal and informal interactions.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Co Manager
Rainbow Apparel
Homestead, FL
09.2019 - 10.2020
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Recruited and hired qualified candidates to fill open positions.
- Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Improved profitability by executing daily, weekly and monthly floor plan changes.
Assistant Store Manager
Madrag
Homestead , FL
01.2017 - 06.2019
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
- Conducted analysis to address productivity and improve employee morale.
- Assessed, optimized and elevated operations to target current and expected demands.
Assistant Store Manager
Claire's Boutique
Miami, FL
03.2015 - 01.2017
- Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
- Recruited, interviewed and hired qualified employees to provide top-quality service.
- Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
- Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
- Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
Education
High School Diploma -
Miami Senior High School
Miami, FL08.2012
Skills
- POS systems operations
- Stock management
- Records management
- Issue resolution
- Strategic Planning
- Workforce Management
- Customer relations
- Merchandising
- Customer Service
- Sales Techniques
Timeline
Assistant Store Manager
Crocs
11.2020 - Current
Co Manager
Rainbow Apparel
09.2019 - 10.2020
Assistant Store Manager
Madrag
01.2017 - 06.2019
Assistant Store Manager
Claire's Boutique
03.2015 - 01.2017
High School Diploma -
Miami Senior High School