Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Milena Kostadinov

Woodbury,MN

Summary

Driven professional with a track record of enhancing client satisfaction at Educational Sports Programs Inc through effective account administration and resolution of complex issues. Skilled in Microsoft Office and customer relationship development, demonstrated by leading innovative design projects at Knov Sports Designs and supporting event organization with strong interpersonal communication. Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Account Specialist

Educational Sports Programs Inc
01.2021 - Current
  • Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
  • Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Completed routine and complex account updates to resolve problems.
  • Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.

Design Specialist

Knov Sports Designs
04.2022 - 06.2024

Fashion design: Creating clothing and accessories.

  • Led brainstorming sessions with cross-functional teams, generating fresh ideas for innovative product designs.

Volunteer

Sanneh Foundation
01.2022 - 05.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

Trakian University
Stara Zagora
05.1992 - 05.1995

Skills

Account Administration

Customer relationship development

Document Management

Microsoft Office proficiency

Languages

Bulgarian
Native or Bilingual
English
Full Professional

Timeline

Design Specialist

Knov Sports Designs
04.2022 - 06.2024

Volunteer

Sanneh Foundation
01.2022 - 05.2023

Account Specialist

Educational Sports Programs Inc
01.2021 - Current

Trakian University
05.1992 - 05.1995
Milena Kostadinov