Miles Eliason
Rosemount
Summary
Dependable employee with a proven track record of success and a strong aptitude for multitasking, prioritizing responsibilities, and consistently meeting deadlines. Exceptional ability to thrive both independently and in team environments, contributing to collaborative goals. Recognized for exemplary mentorship skills and effective development of strategies and initiatives that drive sales through innovative motivational techniques. Committed to fostering a positive work culture while achieving outstanding results.
Overview
9
9
years of professional experience
Work History
Store Manager
Sunglass Hut
Woodbury, MN
06.2022 - Current
- Coached team on company initiatives to increase performance
- Traveled around the region to onboard new managers and associates
- Maintained detailed records of inventory and revenue
- Resolved customer escalations to achieve high satisfaction
- Exceeded 110% YOY in overall sales growth
- Consistently met daily, monthly, and yearly KPIs
Store Manager
Wireless Zone (Verizon)
Hastings, MN
02.2021 - 03.2022
- Responsible for hitting monthly performance goals
- Trained product knowledge and sales techniques to employees
- Maintained proper inventory levels for both devices and accessories based off of a set budget and business needs
- Corrected any errors within our activation and tender software
- Assisted customers with their account or technology needs
- Utilized Salesforce to keep customer records purchases and potential future leads
Business Receivables Specialist
AT&T
Bloomington, MN
04.2020 - 12.2020
- Helped recover over $400 million from delinquent small and medium business accounts
- Kept detailed notes about each call and outcome
- Provided different solutions to business owners on how to keep their accounts current during the pandemic outbreak
- Analyzed risk factors when setting up payment arrangements
Co-Founder
Corgi Racing Society
Apple Valley, MN
04.2017 - 07.2019
- Organized a variety of events
- Delegated tasks to staff during events
- Built relationships with other local businesses to host or sponsor events
- Utilized different methods to find vendors and donations for events
- Raised over $8,000 in donations for Non-profit organizations in 2018
Education
Certificate - The Leadership and Management Program
University of St. Thomas
A.A.S. - Web Design & Interactive Media
The Art Institutes International Minnesota
A.A.S. - Graphic Design
The Art Institutes International Minnesota
Skills
- Problem-solving
- Customer relations
- Multitasking and organization
- Team leadership and coaching
- Verbal and written communication
- Time management
- Google Docs, Sheets, Gmail, and Calendar
Accomplishments
- Collaboratively guided 2 Sunglass Hut stores out of high risk theft status
- Successfully turned around a failing Sunglass Hut store, preventing shutdown
Timeline
Store Manager
Sunglass Hut
06.2022 - Current
Store Manager
Wireless Zone (Verizon)
02.2021 - 03.2022
Business Receivables Specialist
AT&T
04.2020 - 12.2020
Co-Founder
Corgi Racing Society
04.2017 - 07.2019
A.A.S. - Web Design & Interactive Media
The Art Institutes International Minnesota
A.A.S. - Graphic Design
The Art Institutes International Minnesota
Certificate - The Leadership and Management Program
University of St. Thomas