Miles Harrison
New York,NY
Summary
Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.
Overview
6
6
years of professional experience
Work History
Security Guard/SOC Operator
Alliance
06.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Retail Photographer
Storibox Technologies
12.2021 - 06.2024
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked closely with shift manager to solve problems and handle customer concerns.
Retail Sales Associate
Old Navy, Gap
09.2019 - 12.2021
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Processed payments and returned accurately receipts, cash, coin and cards to customers.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
- Became a lead within 6 months of working at Old navy.
- Assisted with training, development and mentoring of sales employees.
- Achieved sales targets regularly to enable sustained growth.
Education
High School Diploma -
A Philip Randolph Campus High School
06.2021
Skills
- POS System
- Teamwork
- Dispute mediation
- Customer assistance
- Alertness/Observation Skills
- Reliability
- Spanish Interpreting
- Security camera monitoring
- Emergency Response
- Alarm systems
- Computer skills
- Critical thinking
- Recordkeeping and file management
- MS office
Affiliations
- Security License - 2024
Languages
Spanish
Limited Working
Education
other
Timeline
Security Guard/SOC Operator
Alliance
06.2024 - Current
Retail Photographer
Storibox Technologies
12.2021 - 06.2024
Retail Sales Associate
Old Navy, Gap
09.2019 - 12.2021
High School Diploma -
A Philip Randolph Campus High School
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