Miles Hooe
Pacifica,CA
Summary
Proven track record in enhancing customer experiences and streamlining service operations, notably at Humble Sea Brewing Co. Expert in leveraging strong work ethic and memory retention to manage high-volume settings efficiently. Achieved significant improvements in guest engagement and quality control, embodying professional appearance and customer service excellence. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level union position. Ready to help team achieve company goals. Looking to seek and maintain a position that offers professional challenges utilizing interpersonal skills, labor skills, and excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Server
Humble Sea Brewing Co
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Pacifica Brewery
09.2021 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sales Associate
Best Buy
12.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Worked heavy machinery including forklifts and pallet jacks.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Oceana High Shool
Pacifica, CA05.2022
Skills
- Strong Work Ethic
- Professional Appearance
- Memory retention
- Quality Control
- Guest Engagement
- Product Assembly
- System Troubleshooting
- Customer Service
- Heavy Lifting
Timeline
Server
Humble Sea Brewing Co
08.2023 - Current
Sales Associate
Best Buy
12.2022 - 02.2023
Server
Pacifica Brewery
09.2021 - 08.2023
High School Diploma -
Oceana High Shool
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