MILES MOGUSH
8220 West, 4th St. Los Angeles,CA
Summary
Knowledgeable Front Desk Supervisor enthusiastic about improving team productivity and maximizing guest satisfaction. Proficient in managing back-end financial and administrative functions. Excel in fast-paced environments with motivational management style and resourceful mindset.
Overview
1
1
year of professional experience
Work History
Barista
Andsons
08.2025 - Current
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Front Desk Manager
Equinox Beverly Hills
03.2025 - Current
- Handled all customer relation issues/questions and managed a system of over 9,000 patrons for member check-ins
- Daily cleanings of the restroom facilities and hourly check-ins to ensure the cleanliness of all gym equipment
- Greeted guests upon arrival and provided excellent customer service.
- Maintained inventory levels of office supplies needed for front desk operations.
- Processed guest payments through cash registers or credit card machines in an accurate manner.
Education
Bachelor of Science - Business Administration & Music Industry
University of Southern California, Marshall School of Business & Thornton School of Music
09.2023
Skills
- Inventory management
- Customer service
- Problem-solving
- Time management
- Team collaboration
- Active listener
- Order taking
- Friendly and outgoing
- Cash handling
- Attention to detail
- Cleanliness
Timeline
Barista
Andsons
08.2025 - Current
Front Desk Manager
Equinox Beverly Hills
03.2025 - Current
Bachelor of Science - Business Administration & Music Industry
University of Southern California, Marshall School of Business & Thornton School of Music
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