Miles Pieczynski
New York,NY
Summary
Accomplished Associate Manager with over 2 years of in-depth experience consistently rising through ranks. Contributed to an increase in the branches revenue of over 200%. Well-versed in sales, personnel management, intake and inventory management. Demonstrated buying expertise, using inventory oversight to train team members and developed senior staff. Skilled in working under pressure and in a busy business environment.
Overview
5
5
years of professional experience
Work History
Associate Manager
Buffalo Exchange
09.2021 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Remedied issues and conflicts among workers as well as customers, using negotiation and active listening.
- Oversaw training and onboarding process for newly hired employees, as well as developing senior buyers.
- Opened and closed the store. Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Created employee schedules on a weekly basis
- Analyzed sales and inventory data to determine buying needs.
Assistant Manager
Dejavu Tailoring
10.2018 - 03.2020
- Completed fittings with models and customers and pinned garments for planned alterations.
- Assisted Head Tailor with small alterations such as hems, buttons and appliques.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Managed store by balancing cash register, working POS system, receiving shipments, changing displays, as well as opening and closing the store.
Education
High School Diploma -
High School of Fashion Industries
Manhattan, NY07.2018
Skills
- Verbal and Written Communication, Providing Feedback
- Performance Tracking and Evaluations
- Pricing and Buying Knowledge
- Inventory and Intake Monitoring
- Store Opening and Closing
- Recruiting and Interviewing
Timeline
Associate Manager
Buffalo Exchange
09.2021 - Current
Assistant Manager
Dejavu Tailoring
10.2018 - 03.2020
High School Diploma -
High School of Fashion Industries
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