Miles Spicer
Pahrump,Nv
Summary
Results-driven General Manager with over 5 years of experience in optimizing operations and enhancing team performance. Led initiatives in cost management and staff training to drive sales and minimize food waste. Skilled in inventory management and quality control, focused on improving customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
General Manager
Bojangles
Las Vegas, Nv
03.2026 - 07.2026
- Directed daily restaurant operations following Chipotle service and food safety standards
- Scheduled crew coverage and adjusted labor to support restaurant demand
- Trained managers and crew on menu prep, hospitality, and sanitation procedures
General manager
Chipotle
Las Vegas, Nv
06.2023 - 10.2024
- Led daily operations to enhance service quality and elevate customer satisfaction.
- Boosted sales by optimizing cost management and conducting staff training.
- Implemented efficient processes to improve team productivity.
- Resolved customer issues promptly, maintaining high retention rates.
- Implemented streamlined inventory management processes, reducing food waste and enhancing cost efficiency.
Apprentice
Chipotle
12.2022 - 06.2023
- Coordinated kitchen operations, promoting teamwork for timely meal preparation and improved customer satisfaction.
- Maintained accurate inventory records and conducted regular stock checks, supporting effective supply chain management and minimizing waste.
- Managed inventory records and performed regular stock checks, supporting supply chain management and reducing waste.
- Provided personalized service to customers, fostering a welcoming atmosphere that encouraged repeat visits.
Service manager
Chipotle
11.2021 - 12.2022
- Led team to elevate customer satisfaction through improved service quality and efficiency.
- Coordinated training programs to enhance team skills for faster service delivery.
- Directed staff to increase customer ratings by implementing service improvements.
Crew member
Chipotle
Las Vegas
09.2020 - 11.2021
- Delivered customer service that enhanced satisfaction and encouraged repeat visits.
- Collaborated with kitchen staff to expedite service during peak hours.
- Maintained clean and organized workstations to comply with health standards.
Bread cook
Khorey Mediterranean Grill
Las Vegas
06.2019 - 08.2020
- Baked fresh bread daily, maintaining high quality standards
- Prepared Mediterranean grill items following Khorey Mediterranean Grill recipes and portion standards.
- Cooked meats, vegetables, and sides on grill, stove, and oven stations.
- Maintained clean work areas and sanitized kitchen tools throughout service.
Crew member
Pizza hut
01.2019 - 06.2019
- Delivered excellent customer service, increasing guest satisfaction.
- Fostered team collaboration, improving operations and efficiency.
- Addressed customer issues promptly, ensuring high service standards and loyalty.
Education
highschool -
Silverado ranch highschool
Las VegasSkills
- Cost management
- Process optimization
- Inventory Management
- Quality Control
- Staff Training
- Team Leadership
- Performance Metrics
Personal Information
Title: General manager
Timeline
General Manager
Bojangles
03.2026 - 07.2026
General manager
Chipotle
06.2023 - 10.2024
Apprentice
Chipotle
12.2022 - 06.2023
Service manager
Chipotle
11.2021 - 12.2022
Crew member
Chipotle
09.2020 - 11.2021
Bread cook
Khorey Mediterranean Grill
06.2019 - 08.2020
Crew member
Pizza hut
01.2019 - 06.2019
highschool -
Silverado ranch highschool