Miles B. Sweeney

During my internship at the hospital, I was privileged to gain a multifaceted perspective on various operations. I observed procedures in radiology, where advanced imaging techniques were employed to diagnose and treat patients. In oncology, I witnessed the compassionate care provided to cancer patients, including chemotherapy and radiation treatments. My time at the front desk involved learning about patient intake processes and the importance of excellent customer service. I also experienced the essential role of Environmental Services (EVS) in maintaining a clean and safe environment. Lastly, in the Emergency Room (ER), I saw the fast-paced and dynamic nature of emergency medical care. This internship provided a comprehensive understanding of hospital operations and the teamwork required to deliver high-quality patient care

• Maintained patient confidentiality when handling personal information and medical records.
• Entered data into computer systems accurately and efficiently for proper documentation.
• Provided assistance with special projects related to front desk operations.
• Prepared correspondence related to billing issues or other topics as needed.
• Managed daily operations such as filing documents, photocopying forms and preparing mailings.
• Reconciled accounts receivable on a regular basis to ensure accuracy of financial records.

• Educated patients on self-care techniques that would help them maintain their independence.
• Ensured compliance with HIPAA regulations regarding confidentiality of information.
• Demonstrated excellent customer service skills when interacting with patients, families, and guests.
• Reported changes in patient conditions to a registered nurse or physician.
• Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
• Performed vital sign assessments, such as taking blood pressure and temperature.
• Assisted with a range of motion exercises and other rehabilitative activities per physician orders.

• Assisted in setting up courses for group events or personal instruction sessions.
• Developed course designs that incorporated various skill level challenges for different ages.
• Managed inventory levels of rental gear including harnesses, helmets, shoes.
• Enforced rules regarding age restrictions for certain climbs or areas within the facility.
• Educated new climbers on belaying techniques using ropes or auto-belay systems.