Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miley Coates

Eagle Mountain,UT

Summary

Dynamic and dedicated professional with a strong background in customer service at Village Baker. Known for exceptional cash handling and fostering customer loyalty through effective communication and empathy. Proven ability to resolve conflicts and enhance customer satisfaction, ensuring a positive shopping experience while maintaining a reliable and punctual work ethic.

Overview

2
2
years of professional experience

Work History

Cashier

Village Baker
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Babysitter

Taylor Cole
01.2024 - 09.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Reassured children when upset providing emotional support and stability.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Babysitter

Nellie Hodges
01.2023 - 10.2023
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Planned fun outings and educational activities to keep children entertained.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.

Education

No Degree - General Studies

Westlake High School
Saratoga Springs
05-2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Order taking
  • Professionalism and courtesy
  • Refunds and exchanges

Timeline

Cashier

Village Baker
09.2024 - Current

Babysitter

Taylor Cole
01.2024 - 09.2024

Babysitter

Nellie Hodges
01.2023 - 10.2023

No Degree - General Studies

Westlake High School

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Miley Coates