Milinda Jimenez
San Diego,USA
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
3
3
years of professional experience
Work History
SERVER
Novo Brazilian Brewing
San Diego, USA
04.2026 - 08.2026
- Managed high-volume sections during peak brewery rushes, delivering fast, friendly service to 100+ guests per shift without sacrificing accuracy or hospitality.
- Served large parties and events with efficient coordination, ensuring smooth pacing, organized order flow, and consistent guest satisfaction.
- Handled heavy food-running, pre-bussing, and table resets to maintain quick turnover and keep the taproom clean and guest-ready.
- Collaborated closely with bartenders and kitchen staff to time orders, manage special requests, and keep service moving during busy taproom nights.
Server
Timbr Restaurant and Lounge
Fort Lauderdale, USA
05.2025 - 02.2026
- Delivered attentive, polished service in upscale dining environment, enhancing guest experience through personalized interactions.
- Provided confident menu guidance, helping guests choose dishes and pairings that elevated their overall meal.
- Coordinated with servers, hosts, bar, and kitchen teams to ensure efficient pacing and seamless multi-course service.
- Resolved guest concerns with calm, professional communication, facilitating timely resolution and maintaining guest satisfaction.
Barback
Werewolf American Pub
San Diego, USA
07.2024 - 05.2025
- Restocked glassware, ice, and garnishes in real time to prevent service delays, sustaining steady bar throughput during peak hours.
- Provided attentive service by efficiently addressing guest requests and supporting bartenders during peak interactions.
- Executed opening and closing checklists—sanitized stations, organized stock, and secured areas to maintain operational readiness.
- Followed food and beverage handling protocols to ensure compliance with health and safety regulations.
Front Desk Agent
Pacific Terrace Hotel
San Diego, USA
04.2023 - 02.2024
- Monitored reservation changes and special requests, identifying conflicts early to avoid overbooking and service delays.
- Recommended room upgrades tailored to guest preferences, enhancing amenity usage and elevating guest satisfaction.
- De-escalated service concerns by clarifying policies and offering viable alternatives, restoring confidence and ensuring resolution.
- Reconciled folios at shift end with meticulous payment audits, preserving billing accuracy and minimizing post-stay disputes.
Education
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
08-2028
Diploma -
Chula Vista Senior High School
Chula Vista, CASkills
- Menu knowledge
- Dining customer service
- Upselling techniques
- Beverage service compliance
- Safe food handling
- Food safety certification
- Exceptional customer service
Timeline
SERVER
Novo Brazilian Brewing
04.2026 - 08.2026
Server
Timbr Restaurant and Lounge
05.2025 - 02.2026
Barback
Werewolf American Pub
07.2024 - 05.2025
Front Desk Agent
Pacific Terrace Hotel
04.2023 - 02.2024
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
Diploma -
Chula Vista Senior High School