Milka Escobar
Bellflower,CA
Summary
Hardworking and passionate job seeker with strong organizational skills and ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Marriott
01.2022 - Current
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Maintained clean and organized front desk areas to uphold polished company image.
Sr Cargo Sales Agent
Qatar Airways
12.2021 - 01.2022
- Assisted call-in customers with questions and bookings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, and concerns.
- Kept detailed records of daily activities through online customer database.
- Quoted prices, and helped customers with their cargo shipment process.
Food Server
Sweetgreen
01.2020 - 12.2021
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Education
Bachelor's - Business Administration And Management
Los Angeles Pacific University
Los Angeles, CA06.2026
High School Diploma -
Paramount High School
Paramount, CA06.2020
Skills
- Fast learner
- Problem-solving
- Enthusiastic
- Reliable
- Guest Relations
- Effective Planning
- Bilingual
Timeline
Front Desk Agent
Marriott
01.2022 - Current
Sr Cargo Sales Agent
Qatar Airways
12.2021 - 01.2022
Food Server
Sweetgreen
01.2020 - 12.2021
Bachelor's - Business Administration And Management
Los Angeles Pacific University
High School Diploma -
Paramount High School