Miller Corey
Warminster,Pennsylvania
Summary
Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams.
Overview
17
17
years of professional experience
Work History
Store Manager
Firestone Complete Auto Care, BRO
Feasterville , PA
2015.12 - Current
- Reviewed financial statements including P&L statements to ensure budget targets were met.
- Interfaced with customers to resolve any issues or complaints in a timely manner.
- Identified areas for improvement in terms of efficiency or customer service delivery.
- Provided leadership and supervision to staff members.
- Take on stretch assignments provided by regional team in any areas or store with need.
Service Manager
Firestone Complete Auto
Philadelphia , PA
2013.03 - 2015.12
- Greeted customers and provided exceptional customer service.
- Followed up with customers after service visits to confirm satisfaction with completed work.
- Managed daily operations of sales department, including supervision of staff members.
- Achieve sales goals and Improve teams productivity.
Manager of Tire Sales
Firestone Complete Auto
Feasterville , PA
2011.02 - 2013.03
- Answered customer inquiries regarding products, services, and store policies.
- Performed opening and closing duties such as counting money, balancing the register drawer, setting up the store for opening or closing.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
Automotive Technician
Firestone Complete Auto Care
Edgewater Park , NJ
2009.07 - 2011.02
- Conducted test drives before and after repair services.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Performed oil changes on vehicles according to manufacturer specifications and customer requirements.
Automotive Technician
IMH Auto
Mt. Laurel , NJ
2007.06 - 2009.07
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Maintained garage safety protocols to meet regulatory and company expectations.
Education
Associate Degree in Automotive Management - Auto Repair And Management
Lincoln Technical Institute - Cromwell
Philadelphia, PA2009-01
Skills
- Employee Training
- Talent Recruiting
- Shift Scheduling
- POS Systems
- Operational budgeting
- Promotional planning
- Retail Inventory Management
- Loss Prevention
- Team Building, Development and Leadership
Internal Focus Groups
Neta Program
Safety Council member
Timeline
Store Manager
Firestone Complete Auto Care, BRO
2015.12 - Current
Service Manager
Firestone Complete Auto
2013.03 - 2015.12
Manager of Tire Sales
Firestone Complete Auto
2011.02 - 2013.03
Automotive Technician
Firestone Complete Auto Care
2009.07 - 2011.02
Automotive Technician
IMH Auto
2007.06 - 2009.07
Associate Degree in Automotive Management - Auto Repair And Management
Lincoln Technical Institute - Cromwell
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