Summary
Overview
Work History
Education
Skills
Dance
Interests
Timeline
Generic

Millicent Williams

Garland,TX

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

6
6
years of professional experience

Work History

Sales Associate

TJX Companies
09.2024 - Current
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built relationships with customers to encourage repeat business.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Performed cash, card, and check transactions to complete customer purchases.

Colorguard Assistant

Howard Payne University
06.2021 - 06.2024
  • Worked with lead technicians to teach and help students learn fast-paced choreography
  • Adapted quickly to changing plans in order to best fit the needs of the fellow staff and students
  • Helped implement technique drills and choreography into the routines daily and assisted students in order to bring them to a proficient performing level
  • Monitored activities and meal times to ensure safety amongst students
  • Worked a fast-paced and flexible schedule which was liable to change on the spot

Restaurant Team Member

Whataburger
03.2022 - 11.2022
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Prepared food orders, cooking on grill and operating fry station.
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Childcare Assistant

Sarah Hubbard
06.2018 - 08.2019
  • Engaged with children individually to encourage physical activity and academic curiosity.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Supervised free play and other activities to keep children safe.
  • Helped with creation of age-appropriate activities to keep children positively engaged.
  • Enforced rules and managed behavior through developmentally appropriate discipline.

Education

Bachelor of Arts - Theatre

Howard Payne University
Brownwood, TX
12-2024

Skills

  • Customer Needs Assessment
  • Payment Processing
  • Product Sales
  • Stocking and Receiving
  • Relationship Building
  • Exceeds sales goals
  • Teamwork and Collaboration
  • Display Setup
  • Written and oral communication skills
  • Outgoing Personality
  • Excellent communication skills
  • Problem-solving skills
  • Store Opening and Closing

Dance

One of my many hobbies and interests is dance and dance history. I specifically practice ballet in my recreation and choose to take classes in order to improve and meet my personal goals.

Interests

I am quite interested in traveling and new experiences This interest goes hand-in-hand with my love for meeting new people and my interests in educating myself on other cultures

Timeline

Sales Associate

TJX Companies
09.2024 - Current

Restaurant Team Member

Whataburger
03.2022 - 11.2022

Colorguard Assistant

Howard Payne University
06.2021 - 06.2024

Childcare Assistant

Sarah Hubbard
06.2018 - 08.2019

Bachelor of Arts - Theatre

Howard Payne University

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Millicent Williams