Millie Houston
Cleveland,TN
Summary
Highly-motivated and goal driven with a desire to take on new challenges. Strong work ethic, congenial attitude and excellent communication skills.
Overview
18
18
years of professional experience
Work History
Medical Assistant
LifeCircle Women's Healthcare
Cleveland, TN
03.2007 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies and restocked exam rooms.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding confidential patient information.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
Education
Certifcate in Clinical Medical Assisting - Medical Assisting
Academy of Allied Heath Careers
Chattanooga, TN11-2005
Associate of Applied Science - Business Administration
Cleveland State Community College
Cleveland, TN05-2003
Skills
- Patient Scheduling
- HIPAA Compliance
- Phlebotomy
- Procedure and Surgery Assistance
- Vital Signs Monitoring and administering injections
- Insurance Verification and payment collection
- Customer Service
- Sterile Technique
- Electronic Medical Records
- BLS Provider - American Heart Association
Timeline
Medical Assistant
LifeCircle Women's Healthcare
03.2007 - Current
Certifcate in Clinical Medical Assisting - Medical Assisting
Academy of Allied Heath Careers
Associate of Applied Science - Business Administration
Cleveland State Community College