Hi, I’m
Millissa Green
Dallas,TX
Summary
I have been working in the retail and customer service industry fir over 25 years. I take pride in delivering the best customer service possible making each customer feel welco
Enthusiastic and dedicated professional with a strong background in the service industry, committed to delivering exceptional customer experiences in a fast-paced restaurant environment. Known for excellent communication skills, a team-oriented approach, and a high standard of professionalism, I bring a keen attention to detail and a positive attitude to every shift. With proven skills in handling high volumes of orders, managing customer requests, and ensuring a seamless dining experience, I am eager to contribute to a dynamic team and create memorable moments for guests
.
Overview
23
years of professional experience
Work History
YO Ranch SteakhouseDallas
Host
02.2024 - Current
Job overview
- Warmly greet and seat guests, ensuring a positive first impression, creating a welcoming atmosphere, ensuring guests feel valued from arrival
- Manage reservations efficiently, maintain accurate seating charts and wait lists
- Implement strategies by coordinating with management and service staff to reduce wait times and improve guest flow
- Assist in training new hosts, fostering a team-oriented environment
Golden Star Home HealthcareDallas
In home Healthcare Attendant
12.2023 - Current
Job overview
- Provide compassionate personalized in-home care, assisting patients with daily activities and medication management while fostering a safe, comfortable environment
- Accurately document patient conditions, treatments, and progress, ensuring accurate records for healthcare team collaboration and continuity of care and quality of life
- Develop creative solutions to enhance patient mobility and independence, introducing adaptive care strategies to meet evolving needs of patient
Manpuku Japanese BBQ Restaurant Dallas, TX
Host, Food Runner, Busser
08.2023 - 02.2024
Job overview
- Greeted guests upon arrival then promptly seated guests at their tables.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Served as point-of-contact for resolving guest complaints or special requests.
Wells Fargo BankNewport Beach, CA
Bank Teller
06.2001 - 07.2001
Job overview
- Managed cash transactions, balanced drawer daily, and resolved customer inquiries efficiently
- Maintained high accuracy in financial operations
- Utilized banking software for transaction processing, increasing operational efficiency enhancing transaction accuracy and speed
Education
Colorado Technical UniversityColorado Springs, CO
from Psychology
12.2020
California State University-FullertonFullerton, CA
from Psychology Major
06.2002
Skills
- Telephone reception
- Multitasking proficiency
- Reservation coordination
- Guest complaint resolution
- Greeting guests
- High-volume dining
- Positive and professional
- Customer service expertise
Current Licenses & Certifications
- TABC Certified Expiration Date: December 2025
- Food Handlers License Expiration Date: December 2025
References
- Joshua Cooke: (469)212-4301, Cooke@takefivedining.com, Manpuku Japanese BBQ (General Manager)
- Nathan Raphael: (512)241-9170, YO Ranch Steakhouse
- Jorge Basurto: (972)400-0425, YO Ranch Steakhouse
Timeline
Host
YO Ranch Steakhouse
02.2024 - Current
In home Healthcare Attendant
Golden Star Home Healthcare
12.2023 - Current
Host, Food Runner, Busser
Manpuku Japanese BBQ Restaurant
08.2023 - 02.2024
Bank Teller
Wells Fargo Bank
06.2001 - 07.2001
Colorado Technical University
from Psychology
California State University-Fullerton
from Psychology Major
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