MILOTTA JOHNSON
Brooklyn,NY
Summary
SEEKING A CAREER POSITION WITHIN A COMPANY WHERE PROFESSIONAL EXPERIENCE, EDUCATION AND ABILITIES WOULD BE AN ADVANTAGE FOR GROWTH OF MY EMPLOYER AND MYSELF.
Overview
13
13
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
Work History
Residential Aide/Intake
Goddard Riverside Community Center
Queens, New York
08.2024 - Current
- Maintained a safe and clean living environment for all residents.
- Ensured the safety of residents by monitoring their behavior, responding promptly to requests for assistance, and providing a safe environment.
- Intervened during conflicts between residents while maintaining a calm demeanor.
- Demonstrated knowledge of emergency protocols such as fire drills, evacuation plans, and ensured that they are followed correctly.
- Collaborated with team members to develop personalized care plans.
- Documented client interactions and progress in case management systems.
- Ensured compliance with applicable regulations related to health, safety, and well-being of shelter guests.
- Provided support to individuals experiencing homelessness in crisis situations.
CITY CARRIER ASSISTANT
USPS
Brooklyn, NY
02.2024 - 03.2026
- Utilized knowledge of postal regulations to ensure proper handling of packages.
- Ensured compliance with USPS policies and procedures related to mail delivery.
- Adapted quickly to changing work environment conditions as needed.
- Provided assistance with other related duties as requested by supervisors.
- Performed sorting duties for incoming and outgoing mail deliveries.
HOUSE MANAGER/ SUPPORTIVE HOUSING
AFRICAN AMERICAN PLANNING COMMISSION INC
Brooklyn, NY
12.2020 - 01.2024
- Created treatment plans that addressed multiple areas of need, including mental health, substance abuse, housing, education, employment, and family dynamics.
- Provided supportive techniques to help clients/tenants identify goals and objectives for treatment plans.
- Coordinated referrals for outside services such as housing assistance or job training programs.
- Assisted in facilitating supportive services such as case management, medication management or other services that may be beneficial for the client's overall well-being.
PARAPROFESSIONAL
DEPARTMENT OF EDUCATION
Brooklyn, NY
12.2021 - 04.2023
- Developed and maintained positive relationships with students, promoting positive attitude toward learning.
- Provided positive and nurturing support while attending to students' physical, personal, and emotional needs.
RESIDENTIAL MANAGER/OPWDD
INNOVATIVE RESOURCES FOR INDEPENDENCE
Brooklyn, NY
04.2019 - 04.2021
- Maintained accurate records relating to resident care including incident reports, medication administration forms and general observations.
- Monitored budgets ensuring efficient use of resources while maintaining the highest standards of care for residents.
- Identified training needs of staff members providing development opportunities where possible.
- Planned and organized daily activities for residents, facilitating a safe, healthy and inclusive environment.
- Helped oversee the daily operations of the facility managing staff and inventory of medication, medical appointments and food supply etc.
- Managed daily operations of the facility, including scheduling staff, and assigning tasks.
- Assisted with new employee training and conducted performance reviews to track overall progress.
ASSISTANT MANAGER
AHRC NYC
Bronx, NY
10.2012 - 04.2019
- Worked one-on-one with students to reinforce learning of materials.
- Assisted students with general homework and class assignments.
- Provided classroom support to teachers, including organizing materials, grading papers, and preparing instructional activities.
Education
Human Services -
FULTON MONTGOMERY COMMUNITY COLLEGE
JOHNSTOWN, NY 01.2010 - 05.2011
High School Diploma -
GEORGE WESTINGHOUSE HIGH SCHOOL
BROOKLYN, NYSkills
- Case management
- Conflict resolution
- Compliance enforcement
- Personal care planning
- Team collaboration
- Community outreach
Certification
- FDNY/SUPERVISION OF FIRE ALARM SYSTEM
- CPR/FIRST AID
- AMAP CERTIFICATION
Timeline
Residential Aide/Intake
Goddard Riverside Community Center
08.2024 - Current
CITY CARRIER ASSISTANT
USPS
02.2024 - 03.2026
PARAPROFESSIONAL
DEPARTMENT OF EDUCATION
12.2021 - 04.2023
HOUSE MANAGER/ SUPPORTIVE HOUSING
AFRICAN AMERICAN PLANNING COMMISSION INC
12.2020 - 01.2024
RESIDENTIAL MANAGER/OPWDD
INNOVATIVE RESOURCES FOR INDEPENDENCE
04.2019 - 04.2021
ASSISTANT MANAGER
AHRC NYC
10.2012 - 04.2019
Human Services -
FULTON MONTGOMERY COMMUNITY COLLEGE
01.2010 - 05.2011
High School Diploma -
GEORGE WESTINGHOUSE HIGH SCHOOL