Milton Cawthorn

Crew Member

Checkers Rally's

03.2023 - Current

Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Accurately operated cash register to process customer payments.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept kitchen, counter and dining areas cleaned and sanitized.
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Trained new team members on procedures, customer service, and sales techniques.
Prepared products following restaurant, health, and safety standards and procedures.
Became familiar with products to answer questions and make suggestions.
Packaged menu items into bags or trays and placed drink orders into carriers.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Operated cash register to ring up final bill and process various forms of payment.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Replenished serving stations with fresh food and cleaned up spills.
Stocked shelves to organize aisles in assigned department.
Documented customer orders and conveyed special requests to kitchen staff.
Brewed coffee and tea and changed out drink station syrups.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Completed milkshakes and ice cream desserts for customers.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Prepared salads, soups and sandwiches for customers.
Backed up servers by setting up trays and completing some food deliveries.
Filled out daily shift log to record amount of food prepared, used and leftover.
Observed customer purchases in line and differentiated between standard portions.
Reconciled receipt totals, cash and credit payments to address shortages.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.