MILTON DELGADO
Yuma,AZ
Summary
Results-oriented manager with a strong background in sales strategies and team leadership. Known for developing promotional displays and training staff to enhance customer engagement, leading to improved sales performance and customer satisfaction. Proactive sales professional with expertise in product promotion and goal tracking. Committed to delivering exceptional customer service and maintain positive relationships to drive sales growth.
Overview
2018
2018
years of professional experience
3
3
Certifications
Work History
Sales Associate
Toyota San Diego
San Diego, California
02.2016 - 05.2017
- Assisted customers with vehicle selections and product information.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Create appointments with potential buyer to sell cars
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Collaborated with team members to maintain a positive customer experience.
- Conducted test drives to demonstrate vehicle features and performance.
- Educated clients on financing options and warranty plans available for vehicles.
Bus Operator
Transdev
Chula vista
01.2014 - 01.2016
- Operated buses safely on designated routes while adhering to schedules.
- Assisted passengers with boarding and alighting, ensuring comfort and safety.
- Conducted pre-trip inspections to verify vehicle readiness and safety compliance.
- Communicated effectively with dispatchers regarding delays or route changes.
- Enforced company policies for passenger behavior and fare collection procedures.
- Documented incidents and accidents accurately following company protocols.
- Participated in training sessions to enhance driving skills and safety awareness.
- Conducted visual check of exterior of bus prior to departure to ensure no damage or debris is present.
MANAGER
Kevin Jewelers
- Managed daily operations of jewelry sales and customer service.
- Trained staff on product knowledge and customer engagement techniques.
- Oversaw inventory management and organized stockroom processes.
- Developed promotional displays to enhance product visibility in-store.
- Coordinated purchasing decisions based on market trends and customer feedback.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Education
Finance Accounting - Business Administration
Universidad De Occidente
Los Mochis, Sinaloa, Mx08-2005
High School Diploma -
Cbtis 43
Los Mochis, Sin, Mx08-2000
Skills
- Customer service
- Sales strategies
- Inventory management
- Team leadership
- Product promotion
- Relationship building
- Product sales
- Goal tracking
- Positive and professional
- Problem-solving skills
Languages
English
Professional
Spanish
Full Professional
Certification
Diamond Council of America (DCA)
Timeline
Sales Associate
Toyota San Diego
02.2016 - 05.2017
Bus Operator
Transdev
01.2014 - 01.2016
MANAGER
Kevin Jewelers
Finance Accounting - Business Administration
Universidad De Occidente
High School Diploma -
Cbtis 43