Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Milton R. Balbuca

Centereach,USA

Summary

Expertise in route optimization and fleet management, ensuring timely deliveries through effective communication. Analyzed delivery schedules to reduce transit times while maintaining compliance with safety regulations, contributing to overall operational efficiency.

Overview

7
7
years of professional experience

Work History

Dispatcher

National Environmental Waste Services
11.2025 - Current
  • Managed scheduling and routing for a fleet of drivers, reducing transit delays by and optimizing fuel efficiency.
  • Received requests, prioritized tasks, dispatched appropriate units, and monitored personnel status to ensure timely service delivery.
  • Route Optimization: Analyzed delivery schedules to assign optimized stops to drivers, reducing transit time
  • Utilized GPS and mapping software to design efficient routes and calculate accurate ETAs, enhancing overall route management.
  • Handled incoming calls, emails, and system alerts, prioritizing tasks based on urgency to maintain workflow efficiency.
  • Demonstrated attention to detail while managing high-pressure situations.

Accounts Receivable/Customer Service Rep.

Waste Connections/Royal Waste Service Inc.
11.2019 - 11.2025
  • Managed accounts receivable and collections for portfolio of 300+ customers, ensuring timely payment processing.
  • Resolved and collected outstanding payments from 300+ clients within a timely manner to ensure that accounts receivable accounts were up to date.
  • Followed up regularly via phone and email to ensure all payment inquiries were handled promptly.
  • Coordinated resolution of billing disputes and collections, maintaining customer satisfaction and account accuracy.

Education

AAS - Computer Operations: Network Administrator and Security Option

La Guardia Community College
Long Island City, NY
01-2019

Skills

  • Logistics coordination
  • Route optimization
  • Customer service excellence
  • Proactive problem-solving
  • Attention to detail
  • Team collaboration

Languages

  • Fluent Spanish
  • Fluent English

Timeline

Dispatcher

National Environmental Waste Services
11.2025 - Current

Accounts Receivable/Customer Service Rep.

Waste Connections/Royal Waste Service Inc.
11.2019 - 11.2025

AAS - Computer Operations: Network Administrator and Security Option

La Guardia Community College
Milton R. Balbuca