- Active Tennis player (Senior)
- Member of Unity Baptist Church
Milton Turner
Summary
Dynamic Department Manager with a proven track record at Lowes, excelling in inventory management and enhancing customer satisfaction. Skilled in team leadership and problem-solving, I foster a collaborative environment while driving accountability. Proficient in operating Hi-Lo and Reach Trucks, I consistently improve processes to minimize waste and optimize performance.
Overview
9
9
years of professional experience
Work History
Department Manager
Lowes
02.2019 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
Store Manager
Dollar Tree
09.2016 - 02.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Education
High School Diploma -
Southeastern High
Detroit, MISkills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Training and mentoring
- Hi-Lo operator
- Reach Truck operator
- Order Picker Operator
Accomplishments
I
- Achieved sales goal in fashion bath plumbing department for the first 3 quarters of 2025.
- Achieved sales by completing sales plan keeping department well stocked with accuracy and efficiency.
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Interests
Timeline
Department Manager
Lowes
02.2019 - Current
Store Manager
Dollar Tree
09.2016 - 02.2019
High School Diploma -
Southeastern High