Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Perez-Salgado

Minooka,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Server

Anthony's Pub
08.2021 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Receptionist

KN Nails
01.2022 - 06.2023
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.

Server

La Mex Morris
05.2021 - 06.2023
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

High School Diploma -

Minooka Community High School
Minooka, IL
05.2021

Skills

  • Sales Techniques
  • Cash Handling
  • Decision-Making
  • Suggestive Selling
  • Multitasking Abilities
  • Time Management
  • Strong Work Ethic
  • Exceptional Customer Service
  • Cool Under Pressure

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

KN Nails
01.2022 - 06.2023

Server

Anthony's Pub
08.2021 - Current

Server

La Mex Morris
05.2021 - 06.2023

High School Diploma -

Minooka Community High School
Michelle Perez-Salgado