Mina Alexander

· Lead and coach a regional team of 8 clinical and non-clinical marketers to exceed growth targets.

· Expanded organizational reach by launching and scaling 4 successful new branches and franchises.

· Increased annual revenue to $12M+ through data-driven strategies and referral partnerships.

· Built and maintained high-impact relationships with hospitals, rehab centers, and senior living facilities.

· Collaborated cross-functionally with leadership to align KPIs and optimize field performance.

· Represented the company at conferences and community events, increasing brand awareness.

Provided direct consultation to referral partners and families to align care services with client needs

· Scaled company revenue from $1.2M to $5M within 3 years by restructuring operations and executing targeted growth strategies.

· Oversaw day-to-day operations including compliance, budgeting, staffing, contracts, and insurance reimbursements.

· Led successful accreditation renewals and regulatory audits through robust internal controls and team training.

· Introduced new product lines and expanded referral pipelines to diversify revenue and increase retention.

· Established partnerships with hospitals and agencies, positioning the company as a preferred DME provider.

· Improved internal workflows and reduced claim rejections by 35% through strategic process enhancements.

· Negotiated supplier contracts and streamlined procurement processes, boosting gross margin by 12%.

· Attended vendor fairs and industry events; traveled to secure inventory availability and evaluate new technologies.

· Launched a compliance and documentation system aligned with Medicare and Medicaid standards.

• Managed donor accounts and communications to support international fundraising initiatives.
• Maintained donor database and generated monthly reports for the development team.
• Coordinated donor appreciation events and community engagement functions to strengthen donor relationships and increase retention.
• Assisted in planning large-scale fundraising galas and awareness campaigns, contributing to a 20% increase in donations.
• Collaborated with grants team to research and apply for local and federal funding opportunities.
• Supported compliance and reporting processes for awarded government grants, ensuring alignment with funding requirements