Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mina An

Kent,WA

Summary

Dedicated and adaptable HR coordinator with 5+ years experience communicating and collaborating effectively with all levels of the business. Passion for continuous learning and creativity with expertise in recruitment and retention, onboarding, system administration, HRIS data management, staff training and development, and complex problem resolution. Adept at delivering high impact solutions and coordinating interdepartmental collaboration in fast paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

HR Coordinator

Designit
02.2023 - 06.2024
  • Created New Hire Onboarding experience feedback forms by using Microsoft Forms to elevate a smoother onboarding process.
  • Configured 400+ employees' profiles to set newly created PTO and sick day plan.
  • Lead company's biggest platform migration by managing the project of transferring 300+ profiles, 2500+ personal documents, and 400+ PTO plans.
  • Created and permanently established 15+ SAP update templates.
  • Updated 600+ MSI and mid year review increases across SAP and other platforms.
  • Created new processes with Operations team to reinvent hour tracking for hourly employees.
  • Handled 250+ background checks for new employees, as well as existing MSFT employees.
  • Assisted HR Business Partners with 2 annual Peakons by creating and consolidating reports.
  • Maintained 300+ employee contracts with Adobe Sign.
  • Liaised with departments to maintain secure information transfer between payroll, HR, and Talent Acquisition systems.
  • Prepared and validated biweekly audit headcount reports for HR, Operations, and Finance teams.

Recruiting Coordinator

DesignIt
05.2022 - 02.2023
  • Collaborated with recruitment, HR and MSFT professionals to achieve hiring goals.
  • Scheduled 150+ interviews for candidates via email.
  • Maintained and updated candidate records in ATS system (Greenhouse).
  • Developed effective scheduling processes to achieve production objectives.
  • Created new accounts and updated existing hiring manager accounts within the recruiting system.
  • Managed over 50 hiring manager schedules for interviews.
  • Created a global talent acquisition workflow through Power Automate for hiring managers to use to submit recruiting requests.
  • Created and updated official SOPs to match the company's shift in business direction.

Patient Care Coordinator

Bright Now! Dental
Federal Way, WA
04.2021 - 03.2022
  • Maintained the master calendar and scheduled appointments based on the availability of our 6+ statewide traveling providers.
  • Held 30+ daily patient consultations to discuss concerns, treatment plans and understand financial objectives.
  • Transferred 5000+ client physical contracts, records, reports and agendas into an online database to strengthen traceability.
  • Recorded minutes for weekly staff and committee meetings.
  • Increased our office's outbound calls to patients by over 500% from our previous year's records.
  • Trained new hires on services and protocols to ensure efficiency of operational tasks.

Pharmacy Assistant

Good Pharmacy
Lakewood, WA
04.2019 - 04.2021
  • Verified daily incoming and outgoing drug inventories into the system.
  • Provided guidance to clients regarding drug interactions, side effects, and dosage instructions in person and via telephone.
  • Consulted with technicians and pharmacists to properly prioritize and complete orders accordingly.
  • Managed daily flu, pneumonia and shingles and Covid vaccine appointments and records on online database.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.

Education

Bachelor of Arts - Ethnic, Gender and Labor Studies

University of Washington
Tacoma, WA
2017

Skills

  • Customer service expert
  • Collaborative teamwork and facilitation
  • Timeline management and organization
  • Scheduling and calendar management
  • Cultural competency and global mindset
  • Microsoft Office and Outlook
  • Attention to detail
  • HRIS data management

Certification

  • Licensed Pharmacy Assistant 2019-2021

Languages

English
Korean

Timeline

HR Coordinator

Designit
02.2023 - 06.2024

Recruiting Coordinator

DesignIt
05.2022 - 02.2023

Patient Care Coordinator

Bright Now! Dental
04.2021 - 03.2022

Pharmacy Assistant

Good Pharmacy
04.2019 - 04.2021

Bachelor of Arts - Ethnic, Gender and Labor Studies

University of Washington
Mina An