Mina Neel
Summary
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Access Supervisor
Harmony Bay Wellness
01.2021 - 01.2022
- Lead the existing patient team department
- Optimized the patient's satisfaction, provider time, and treatment
- Handled incoming and outgoing correspondence
- Maintained patient accounts by obtaining, updating and recording personal and financial information
- Protected patient rights by maintaining the confidentiality of personal and financial information
- Provided excellent patient care and customer service by fulfilling the patient's requests and needs.
Patient Access
Virtual Health
01.2020 - 01.2021
- Enter detailed patient demographics, registering them in the emergency room
- Processed all insurances and collect payment at time of visit
- Maintain patient privacy in compliance with HIPAA
- Knowledgeable in MS office, Data entry.
Nanny
Care.com
01.2017 - 01.2020
- Organize and engage in educational activities
- Prepare, supervise, feed meals/snacks
- Dress/bathe children
- Assist with schoolwork
- Provide day-to-day care for the children and home
- Assist with any household needs.
Cardiac Technician
The Heart House
01.2016 - 01.2017
- Support physicians in patient care
- Perform EKG testing and vitals on patient
- Document and manage patient charts
- Refill patient medications
- Answer and return patient calls
- Utilize EMR System to pull records for patient history
- Maintains safe and secure work environment
- Knowledgeable in CPT and icd-10 codes
- Worked daily in compliance with OSHA.
Education
Certified Clinical Medical Assistant - Medical Assistant
Pennco Technical School
Blackwood, NJ01.2016
Skills
- HIPAA Compliance
- Effective problem solving
- Team Management
- Insurance Verification
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Appointment Scheduling
- Customer Service
- OSHA Compliance
- EMR Efficient
- Reliability and Trustworthiness
Certification
- CCMA - Certified Clinical Medical Assistant
Awards
- Graduated With Honors
- Perfect Attendance
Timeline
Patient Access Supervisor
Harmony Bay Wellness
01.2021 - 01.2022
Patient Access
Virtual Health
01.2020 - 01.2021
Nanny
Care.com
01.2017 - 01.2020
Cardiac Technician
The Heart House
01.2016 - 01.2017
Certified Clinical Medical Assistant - Medical Assistant
Pennco Technical School
- CCMA - Certified Clinical Medical Assistant
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