Summary
Overview
Work History
Education
Skills
Timeline
Server

Mindy Burnett

San Marcos,CA

Summary

Cheerful server always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations.

Overview

2
2
years of professional experience

Work History

Server

Cafe Secret
Del Mar, CA
07.2017 - 07.2019
  • Adapted service based on customer requests and kitchen readiness
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
  • Maintained customer satisfaction with timely table check-ins to assess drink or other needs
  • Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Achieved 100% sales goals by using successful strategies to promote specials, desserts and alcoholic beverages
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Guided arriving guests to tables, took drink orders and relayed information to bartenders

Server

Reds Barbecue & Grillery
Westlake Village, CA
  • Served needs of more than 200 customers in busy happy hour environment

Education

Associate of Arts - Business Management

College of The Canyons
Valencia, CA
1992

Skills

  • Tableside service
  • Food handling
  • Dining area cleanliness
  • Food running
  • Order accuracy
  • Table setting
  • Daily specials memorization
  • Menu presentation
  • Guest seating arrangements
  • Physical coordination
  • Table setting knowledge
  • Buffet servicing

Timeline

Server

Cafe Secret
07.2017 - 07.2019

Server

Reds Barbecue & Grillery

Associate of Arts - Business Management

College of The Canyons
Mindy Burnett