Cheerful server always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations.
Overview
2
2
years of professional experience
Work History
Server
Cafe Secret
Del Mar, CA
07.2017 - 07.2019
Adapted service based on customer requests and kitchen readiness
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
Maintained customer satisfaction with timely table check-ins to assess drink or other needs
Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Achieved 100% sales goals by using successful strategies to promote specials, desserts and alcoholic beverages
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Guided arriving guests to tables, took drink orders and relayed information to bartenders
Server
Reds Barbecue & Grillery
Westlake Village, CA
Served needs of more than 200 customers in busy happy hour environment