Mindy Feng

• Oversee 57 locations in DFW, with average $ 2.9 million PSA and SSS of 9.3%
• Promoted: 5 ACO PG1

• Responsible for 15 locations in DFW area with an average of $ 3.2 million PSA
• Recruited and promoted over 150 management
• Achieved recognition as highest performer for financial metrics and guest satisfaction in 2015 and 2017.

• Oversaw 10 locations in DFW area, managing average of $2.2 million PSA.
• Recruited and promoted 8 GMITs, 5 AMs, and 3 chefs to enhance team performance

• Developed and trained 5 GMITs, 4 AMs, and 6 chefs to enhance team capabilities
• Hosted regional sales building and people development sessions to strengthen internal talent pipeline

• Ensuring the safety of guests and associates through training and execution of food safety and restaurant safety standards and guidelines
• Built brand awareness and relationships through community outreach

• Established standards and monitored performance in food preparation, portion size, and food quality
• Completed scheduling and inventory

• Led shift by directing staff and assigning duties to ensure smooth operations
• Managed daily store operations in absence of manager, maintaining service standards

• Customer service with the highest standards
• Maintained the cleanliness and appearance of the store

Process customer purchases

handle payments

provide customer service

• Daily Operation
• Hiring and firing
• Financial Management