Mindy Jarvis
Tampa,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Results-driven Sales Director with a proven record in revenue growth, sales training, and team leadership. Expertise in financial budget management and customer relationship strategies to enhance client satisfaction and drive market share.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Sales
Hilton Garden Inn Tampa North
Temple Terrace, FL
03.2022 - Current
- Effective communication with revenue management and ownership.
- Led sales strategy development, resulting in increased market share and revenue growth.
- Enhanced customer relationship management processes to boost client satisfaction and retention rates.
- Directed training programs for sales staff, improving team performance and product knowledge.
- Analyzed market trends to identify new business opportunities and inform strategic decision-making.
- Collaborated with marketing teams to design promotional campaigns targeting key demographics.
- Oversaw budget management for sales initiatives, ensuring alignment with overall financial goals.
- Fostered partnerships with local businesses to expand service offerings and attract new clientele.
- Implemented data-driven sales forecasting methods to improve accuracy and resource allocation.
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
- Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
- Managed team of sales representatives, providing guidance, coaching and support.
- Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
- Analyzed market trends to identify opportunities for product expansion, leading to increased revenue streams.
- Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Negotiated favorable contract terms with suppliers, optimizing profit margins while maintaining product quality standards.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with marketing teams to help sales campaigns reach target audiences.
- Expanded customer base by targeting untapped markets through innovative lead generation tactics and follow-up mechanisms.
- Maximized profitability with effective pricing structures, aligning offerings with market demand while maintaining competitive positioning.
- Leveraged data-driven insights to adjust sales strategies in real-time, adapting to shifting market demands and competitive landscapes.
Sales Manager
Hilton Garden Inn Tampa North
Temple Terrace, FL
01.2020 - 03.2022
- Led sales strategies to enhance revenue growth and market share within competitive hospitality sector.
- Mentored and trained team members to improve performance and customer service standards.
- Developed relationships with corporate clients, increasing repeat business and brand loyalty.
- Analyzed market trends to identify opportunities for new product offerings and promotions.
Sales Coordinator
Hilton Garden Inn Tampa North
Temple Terrace, FL
03.2017 - 01.2020
- Coordinated sales efforts with marketing team to enhance brand visibility.
- Managed booking systems to optimize room availability and revenue generation.
- Analyzed sales data to identify trends and inform strategic decision-making.
- Managed booking systems to ensure accurate reservations and seamless customer experiences.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Guest Service Representative
Hilton Garden Inn Tampa North
Temple Terrace, FL
10.2012 - 02.2017
- Delivered exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Coordinated with housekeeping to maintain cleanliness standards and prepare rooms for arrivals.
- Assisted in training new staff on customer service protocols and hotel policies to enhance team performance.
Education
Roane County Technical
Spencer, WVHigh School Diploma -
Ravenswood High Scool
Ravenswood, WV05-2008
Skills
- Sales training and leadership
- Revenue growth
- Sales funnel management
- Sales team training
- Delphi programming
- Proficient in Office 365
- Sales reporting expertise
- Financial budget management
- ONQ and PEP certified
- Hilton Sales Commerical Leader
- Awarded for sales performance
- Front office operations
- Guest satisfaction tracking
- Staff training and development
- Complaint handling
- Employee scheduling
- Front desk supervision
Certification
Certified Sales Commerical Leader
Languages
English
Full Professional
Timeline
Director of Sales
Hilton Garden Inn Tampa North
03.2022 - Current
Sales Manager
Hilton Garden Inn Tampa North
01.2020 - 03.2022
Sales Coordinator
Hilton Garden Inn Tampa North
03.2017 - 01.2020
Guest Service Representative
Hilton Garden Inn Tampa North
10.2012 - 02.2017
Roane County Technical
High School Diploma -
Ravenswood High Scool