Sales professional with a proven track record of increasing revenue by 14% through strong client relationships and effective communication. Achieved a top-five client satisfaction rating above 88%, reflecting a dedication to customer success. Skilled in strategic messaging and coaching to consistently exceed client expectations.
Overview
16
16
years of professional experience
Work History
Inside Sales Representative
WESCO Distribution Inc., CSS Division
Sandy, Utah
04.2025 - Current
Cultivated strong client relationships, resulting in increased client satisfaction and loyalty.
Utilized CRM software for tracking customer interactions and monitoring sales progress.
Followed up on leads, ensuring timely responses and ongoing communication.
Participated in trade shows and conventions to generate new leads.
Crafted tailored quotes and proposals that aligned with client specifications, improving proposal acceptance rates.
Provided comprehensive product information regarding pricing and availability.
Negotiated prices, terms of sale, and service agreements to finalize transactions.
Collaborated with outside sales representatives to sustain and grow product sales through strategic partnerships.
Manager and Sales Specialist
PURE HEALTH & WELLNESS
Draper, USA
08.2023 - Current
Led sales efforts for Red Light Therapy services that increased revenue by 14% annually.
Created marketing strategies to promote wellness services and boost client retention.
Guided clients in weight loss through personalized wellness plans, enhancing their progress.
Managed daily operations, achieving top-five client satisfaction rating over 88%.
Social Worker
ACTS OF LOVE ADOPTIONS
Sandy, USA
06.2010 - 04.2025
Managed adoptive parent interviews and matching processes, achieving 95% retention rate for agency's adoption placements.
Provided guidance and emotional support to birth mothers throughout labor and relinquishment, facilitating a compassionate transition.
Counseled expecting birth mothers during final months of pregnancy, ensuring emotional support and informed decision-making.
Sales and Social Media Specialist
RILEY BLAKE DESIGNS
Alpine, USA
08.2017 - 07.2023
Trained and mentored social media influencers to enhance marketing strategies for Riley Blake fabrics and patterns.
Created contests and targeted incentives that boosted brand awareness among target audiences.
Collaborated with marketing and graphic design teams to develop cohesive on and offline content.
Strategized with ownership on marketing programs, training videos, and product development.
Designed, developed and authored tutorials for Riley Blake Designs blog and other social media outlets.
Sales Executive
NUTALLS BERNINA
Riverton, USA
09.2014 - 04.2017
Top Sales Representative in the mountain west region with over 10% growth each year.
Highest earning sales executive at Salt Lake Fair.
Developed and trained on custom sewing programs for all ages, generating interest and expanding brand reach.
Instructed sewing classes for beginners and advanced students, increasing brand loyalty and customer satisfaction.
Conducted specialty training classes for advanced sewing enthusiasts, enhancing skills and fostering community engagement.
Education
Master of Social Work -
UNIVERSITY OF UTAH
Salt Lake City, Utah
01-2002
Bachelor of Arts - Social Work, Minor in Communications
UNIVERSITY OF UTAH
Salt Lake City, Utah
01-1999
Skills
Sales expertise
Sales and business development
Lead generation strategies
Consultative selling
Customer needs assessment
Retention strategies
Relationship management
Product expertise
Negotiation and persuasion
Effective communication
Active listening
Problem-solving techniques
Strategic planning
Professional Skills And Competencies
Results driven professional with strong interpersonal skills, high energy and passion to improve the lives of others.
Natural leader and relationship-building expert with extensive experience in customer engagement, strategic messaging, and coaching.
Coaching and Mentorship
Public Speaking
Counseling
Sales and Business Development
Timeline
Inside Sales Representative
WESCO Distribution Inc., CSS Division
04.2025 - Current
Manager and Sales Specialist
PURE HEALTH & WELLNESS
08.2023 - Current
Sales and Social Media Specialist
RILEY BLAKE DESIGNS
08.2017 - 07.2023
Sales Executive
NUTALLS BERNINA
09.2014 - 04.2017
Social Worker
ACTS OF LOVE ADOPTIONS
06.2010 - 04.2025
Master of Social Work -
UNIVERSITY OF UTAH
Bachelor of Arts - Social Work, Minor in Communications