Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Minerba Morales Murillo

8807 W Boone Ave, West Allis,WI

Summary

I am the oldest of three siblings, with a younger sister and younger brother. Being the oldest has taught me the importance of empathy, patience, and strong listening skills. These experiences have helped me become someone who values understanding and supporting others. I am currently enrolled at MATC, where I am studying psychology. I chose psychology because I am interested in learning more about the human mind, behavior, and how our experiences shape our development. Outside of school, I enjoy reading and painting. I also have three pets: a bunny, a cat, and a dog, who are all an important part of my life. Professionally, I am a dedicated front-of-house professional with strong customer service and communication skills. I am bilingual and experienced in cash handling and employee training. I am committed to working well with others, supporting my team, and creating positive experiences for guests.

Overview

2
2
Languages
6
6
years of professional experience

Work History

Front of House Employee

Panda Express
West Allis, Wisconsin
08.2024 - Current
  • Delivered friendly customer service in fast-paced dining setting, enhancing guest experience.
  • Handled cash register tasks and processed customer payments accurately.
  • Kept dining and kitchen areas clean and organized each day.
  • Supported training for new staff on service steps and menu details.
  • Managed phone calls, processed catering orders, and addressed inquiries to support customer needs.

Line Cook

Red Robin
Brookfield, Wisconsin
04.2023 - 04.2024
  • Followed food safety guidelines to ensure safe handling and storage of ingredients.
  • Operated kitchen equipment safely, including grills, fryers, and ovens.
  • Adapted quickly to changing menu items and special requests from guests.
  • Cooked multiple orders simultaneously during busy periods.

McDonald's Crew Member

McDonald's
Milwaukee, Wisconsin
01.2022 - 02.2023
  • Delivered excellent customer service in fast-paced food environment.
  • Followed safety and health regulations to ensure food quality compliance.
  • Prepared and assembled food items according to company standards.

Stocking Associate

Walmart
Green Bay, WI
03.2021 - 10.2021
  • Assisted customers in locating products, enhancing their shopping experience.
  • Collaborated with team members to complete daily stocking tasks effectively.
  • Operated equipment for moving heavy stock safely and efficiently.
  • Arranged product on shelves following merchandising guidelines.

Education

Associate of Science - Psychology

MATC
West Allis, WI
06-2028

Skills

  • Customer service
  • Team collaboration
  • Employee training
  • Cash handling
  • Bilingual fluency in both Spanish and English
  • Time management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Front of House Employee

Panda Express
08.2024 - Current

Line Cook

Red Robin
04.2023 - 04.2024

McDonald's Crew Member

McDonald's
01.2022 - 02.2023

Stocking Associate

Walmart
03.2021 - 10.2021

Associate of Science - Psychology

MATC
Minerba Morales Murillo