Minerva Mora Barragan
Aurora,CO
Summary
Organized professional with superior work ethic and team player attitude. Exceptional customer service and quality control. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time or moving around.
Overview
2027
2027
years of professional experience
Work History
Front Desk Receptionist
Perfect Teeth
Aurora, CO
2023 - 2024
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Gas Station Clerk
T square
Aurora
02.2025 - Current
- Provided excellent customer service by addressing complaints promptly and courteously.
- Operated cash register to process transactions accurately and efficiently.
- Answered phone calls regarding product availability, prices and special orders.
- Resolved customer complaints in an efficient and professional manner.
- Greeted customers entering the gas station and provided assistance when needed.
Team Member
Town center at aurora
Aurora, CO
07.2019 - 10.2020
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Server
Olive Garden
Aurora, CO
12.2023 - Current
- Maintained records of transactions made during shift as required by law or company policy.
- Upheld high standards of sanitation in accordance with health department regulations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
Server Shift Leader
Casa Gutierrez
Aurora, CO
06.2018 - 09.2019
- Maintained thorough knowledge of menu to describe dining options.
Stockroom Lead
UniFirst
Aurora, CO
09.2021 - 07.2023
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Utilized technology to capture reporting and documentation.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
Line Cook
Chipotle Restaurant
Aurora, CO
10.2020 - 08.2021
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Education
High School Diploma -
Overland High School
Aurora, CO12.2019
Community College of Aurora
Aurora, COSkills
- Bilingual fluent in English and Spanish
- Communication
- Customer service
- Multitasking
- Problem-Solving
- Teamwork
- Record keeping and Documentation
- Attention to Detail
- Staff Training
- Inventory Recordkeeping
Education and Training
true
Timeline
Gas Station Clerk
T square
02.2025 - Current
Server
Olive Garden
12.2023 - Current
Stockroom Lead
UniFirst
09.2021 - 07.2023
Line Cook
Chipotle Restaurant
10.2020 - 08.2021
Team Member
Town center at aurora
07.2019 - 10.2020
Server Shift Leader
Casa Gutierrez
06.2018 - 09.2019
High School Diploma -
Overland High School
Community College of Aurora
Front Desk Receptionist
Perfect Teeth
2023 - 2024