Minhaj Mehedi

Customer Service Cashier

Valet Parking.

Detroit, MI

09.2024 - Current

Followed established loss prevention procedures when dealing with suspicious customers or activities.
Greeted customers and provided friendly customer service.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Built and maintained productive relationships with employees.
Built loyal clientele through friendly interactions and consistent appreciation.
Collected credit card and cash payments to complete transactions for customer orders.
Maintained work area and kept cash drawer organized.
Scanned items and checked pricing on cash register for accuracy.
Maintained current knowledge of store promotions to highlight sales to customers.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Recommended, selected, located, and obtained products to meet customer needs.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Answered incoming phone calls from customers regarding product availability or store locations.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Offered customers carry-out service at completion of transaction.
Assisted customers with locating merchandise within the store.
Answered customers' questions and provided information on store procedures or policies.
Verified that all coupons were valid prior to processing them into the system.
Answered phone calls to assist customers with questions and orders.
Counted and balanced cashier drawers.
Balanced cash drawers at the end of each shift.
Worked effectively in team environments to make the workplace more productive.