Min Ju Koo
Las Vegas
Overview
3
3
years of professional experience
Work History
Head Server
Kushi BBQ Skewers
Las Vegas
10.2021 - 10.2022
- Oversaw daily front-of-house operations while managing and nurturing relationships with loyal, returning customers.
- Invite the influencers and lead marketing efforts, including organizing sponsored dining experiences to boost brand visibility.
- Supervised and trained new staff members, ensuring high standards of service and team efficiency.
- Coordinated employee schedules to ensure optimal shift coverage and smooth restaurant operations.
- Played a key role in enhancing customer satisfaction and overall business performance through leadership and promotional initiatives.
Server
Kushi BBQ Skewers
Las Vegas
01.2021 - 05.2021
- Provided customer service, including taking orders, managing reservations, and assisting guests to ensure satisfaction.
- Maintained and updated the restaurant’s Instagram account to promote new menu items and engage with local audiences.
- Strengthened communication and multitasking skills in a fast-paced dining environment.
- Collaborated with the team to enhance overall guest experience and operational efficiency.
Server
Konbea Belt Sushi
Las Vegas
06.2019 - 08.2019
- Gained work experience in the hospitality industry while pursuing a hospitality management degree at the College of Southern Nevada (CSN).
- Delivered attentive customer service in a fast-paced sushi restaurant, ensuring a positive dining experience.
- Handled customer orders, managed tables, and supported reservation coordination.
- Communicated effectively with team members to maintain smooth restaurant operations.
Education
Bachelor of Science - Hospitality Management
University of Nevada, Las Vegas
Las Vegas, NV08-2021
Associate of Arts - Hospitality Management
College of Southern Nevada
Las Vegas, NV08-2019
Associate of Applied Science - Marketing
College of Southern Nevada
Las Vegas, NVSkills
- Staff training
- Customer relationship management
- Social media marketing
- Team leadership
- Time management
- Customer service
Languages
English
Full Professional
Korean
Native/ Bilingual
Timeline
Head Server
Kushi BBQ Skewers
10.2021 - 10.2022
Server
Kushi BBQ Skewers
01.2021 - 05.2021
Server
Konbea Belt Sushi
06.2019 - 08.2019
Bachelor of Science - Hospitality Management
University of Nevada, Las Vegas
Associate of Arts - Hospitality Management
College of Southern Nevada
Associate of Applied Science - Marketing
College of Southern Nevada