Summary
Overview
Work History
Education
Skills
Timeline
Generic

Minkilu Sesay

Somerset,NJ

Summary

Proven Sales Associate with a track record of enhancing customer satisfaction and streamlining operations at MP Electronics. Excelled in problem-solving and multi-tasking, significantly improving service efficiency. Demonstrates strong communication skills and a keen understanding of merchandising, ensuring high-quality customer service and operational excellence.

Overview

2025
2025
years of professional experience

Work History

Sales Associate

Mp Trading Company - Mprugs

Meat Department Clerk

Shop Rite
North Brunswick
08.2024 - Current
  • Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.

Front Desk Cashier

Batch Electronics
West Field
11.2022 - 07.2024
  • Balanced cash drawer at the end of each shift, ensuring accuracy in financial reporting and minimizing discrepancies.
  • Assisted in resolving guest complaints and concerns, ensuring a high level of satisfaction with their stay.
  • Handled phone inquiries professionally, providing prompt assistance or transferring calls as needed for optimal guest service.
  • Enhanced customer satisfaction by providing efficient and accurate cashier services at the front desk.

Sales Associate

MP Electronics
West Field
01.2020 - 11.2022
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

High School Diploma - Accounting

Nusrat
Bungdung
04.2012

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Meeting deadlines
  • Merchandising knowledge
  • Merchandising understanding
  • Strong Communication and Interpersonal Skills

Timeline

Meat Department Clerk

Shop Rite
08.2024 - Current

Front Desk Cashier

Batch Electronics
11.2022 - 07.2024

Sales Associate

MP Electronics
01.2020 - 11.2022

Sales Associate

Mp Trading Company - Mprugs

High School Diploma - Accounting

Nusrat
Minkilu Sesay