Minnie Stephenson
Converse
Summary
Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
3
3
years of professional experience
Work History
Cashier
Whataburger
09.2024 - 08.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Wendy's
10.2023 - 08.2024
- Utilized point of sale system to process payments and transactions.
- Counted cash drawers at beginning of shifts to verify correct amounts.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Cashier
Kroger
07.2022 - 09.2023
- Informed customers of special promotions, loyalty programs, and discounts.
- Maintained cash accuracy by working with supervisor to correct deficiencies.
- Helped customers locate merchandise and answered questions about products.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Delivered customer service by greeting customers and answering any store inquiries.
Education
High School Diploma -
Penn Foster High School
Scranton, PA05-2025
Skills
- Customer Service
- Product restocking
- Product Recommendations
- Customer Assistance
- POS Systems
- Cash Register Operation
- Drawer balancing
- Cash Handling
- Cash handling and management
Timeline
Cashier
Whataburger
09.2024 - 08.2025
Cashier
Wendy's
10.2023 - 08.2024
Cashier
Kroger
07.2022 - 09.2023
High School Diploma -
Penn Foster High School
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