Minnie Woody
Gallup,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals and standards.
Overview
8
8
years of professional experience
Work History
Players Club Representative Dual Rate
Twin Arrows Casino Resort
04.2022 - 02.2024
- Enhanced club member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Increased membership retention rates by developing and implementing targeted marketing campaigns.
- Boosted event attendance through effective promotion and coordination of special club events.
- Improved communication among club members, hosting regular meetings and fostering a sense of community.
- Managed club operations efficiently, ensuring proper staffing levels and smooth daily functioning.
- Enhanced member experiences by regularly updating facilities and equipment, ensuring a safe and enjoyable environment.
- Explained rewards program, promotions and other marketing information in detail to guests.
- Answered questions and immediately resolved guest, associate or management concerns.
Casino Cage Cashier
Wild Horse Casino And Hotel
10.2017 - 08.2018
- Streamlined cash transactions by implementing efficient cashier procedures and maintaining high levels of accuracy.
- Enhanced casino customer satisfaction by providing timely and professional assistance with financial transactions.
- Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
- Maintained a secure work environment by adhering to strict company policies and regulations regarding cash handling and transaction documentation.
- Constructed strong relationships with repeat patrons, fostering trust while maintaining professionalism at all times.
Package Handler
Intermountain Nutrition
09.2016 - 02.2017
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
School Cook
St. Francis School District
09.2015 - 06.2016
- Improved student nutrition by planning and preparing well-balanced meals, adhering to dietary guidelines and allergy requirements.
- Enhanced kitchen efficiency with proper food storage techniques, reducing waste and saving resources.
- Maintained a clean and sanitary work environment, ensuring compliance with health regulations and promoting food safety.
- Collaborated with school administrators to develop menus based on seasonal ingredients, maximizing flavor and nutritional value.
- Kept accurate records of food stocks, supplies, and equipment maintenance needs to support efficient inventory management and kitchen upkeep.
Education
Bachelor of Science - Accounting And Business Management
Grand Canyon University
Phoenix, AZ05.2025
Skills
- Problem-Solving
- Customer Service
- Schedule Coordination
- Incident Response
- Organizational Skills
- Excellent Communication
- Multitasking Abilities
- Public Speaking
- Cooking & Cleaning
Timeline
Players Club Representative Dual Rate
Twin Arrows Casino Resort
04.2022 - 02.2024
Casino Cage Cashier
Wild Horse Casino And Hotel
10.2017 - 08.2018
Package Handler
Intermountain Nutrition
09.2016 - 02.2017
School Cook
St. Francis School District
09.2015 - 06.2016
Bachelor of Science - Accounting And Business Management
Grand Canyon University
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